This is a Jewellery Retail Sales Assistant position within a growing jewellery business with a solid focus on Arabic-inspired gold and fine jewellery.
The role suits someone who genuinely appreciates jewellery, understands exceptional customer service and is confident assisting clients with considered, often high-value purchases.
Key responsibilities
Providing attentive, personalised service to new and returning clients
Assisting customers with the selection of gold, diamond and precious-stone jewellery
Understanding client preferences, requirements and budgets and recommending suitable pieces
Providing knowledgeable advice on gold purity, diamonds, gemstones, styles and settings
Building strong, long-term client relationships
Processing sales, customer orders, repairs, resizing and enquiries
Maintaining immaculate presentation of showcases and the retail environment
Assisting with stock receiving, tagging, pricing and stocktakes
Following security and stock-control procedures
About you
Experienced in retail sales, preferably within jewellery, luxury goods or premium retail
Knowledgeable about gold and precious jewellery
Familiar with different gold purities, including 9K, 14K, 18K and 22K
Comfortable discussing diamonds, gemstones and jewellery with customers
Confident, warm and engaging with excellent communication skills
Immaculately presented and well-groomed, with a polished professional manner
Honest, trustworthy and responsible when handling high-value merchandise
Detail-oriented, organised and reliable
Available to work retail hours, including weekends where required
Previous jewellery-store experience highly regarded
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