Job Description
About Windcave:
n
Founded in ****, Windcave has consistently led the way in payment technology innovation. Our solutions provide seamless payment experiences for thousands of the world's most recognizable brands, integrating all payment channels into a single platform. We support a wide range of industries, including retail, finance, hospitality, and more, with operations all over the globe.
n
About role:
n
Our Sydney office is looking for ambitious, entry-level candidates who are passionate about sales, driven to succeed, and eager to grow a career in the payments industry.
n
Graduates: If you've recently completed a degree in Business or Marketing and are ready to kick-start your career, we'd love to support you on that journey. Join us to gain hands‐on experience, build your skills, and create a solid foundation for long‐term success.
n
Key responsibilities:
n
n
Managing accounts
n
Onboarding business accounts
n
Provide responsive assistance on commercial queries
n
Inform and educate customers about products and features
n
Upsell/cross-sell new services to existing customers
n
Support and collaborate with cross-functional teams
n
Regularly report on key accomplishments and monitor key metrics to identify areas for improvement
n
n
Role Requirements:
n
n




1 to 2 years of experience in sales role or recently graduated in year **** or ****. An HD/D equivalent bachelor's or master's degree in business/marketing or related field.
n
Intermediate knowledge with Microsoft Office tools (Word, Excel, CRM, PowerPoint)
n
Dynamic personality and high‐energy with a go‐getter attitude
n
Ability to learn new product knowledge rapidly
n
Excellent written and oral communications skills
n
Well presented
n
Desire to actively contribute to a fun environment and be part of successful team
n
Awareness of the payments industry, issues, competition and trends would be an advantage but not compulsory
n
n
Benefits:
n
n
Hybrid work model (Mandatory 3 days' work from office Monday, Tuesday, and Friday).
n
Competitive remuneration package
n
Career development and long‐term career opportunity
n
Diverse, energetic and friendly team environment
n
n
Why Windcave:
n
At Windcave, you'll be part of a team that's reshaping the landscape of payment solutions and services. Our global presence and innovative approach set us apart in the payment industry, making Windcave a place where your work impacts businesses and consumers around the world.
n
Windcave thanks all applicants in advance, as only those shortlisted will be contacted.

📌 Customer Success Specialist - Entry Level (New South Wales)
🏢 Windcave
📍 New South Wales