Queensland Building & Construction Commission – Brisbane QLD
Working within Licensing Services, you will:
lead the day-to-day operations, workload management and development of a small team, providing coaching, mentoring and technical guidance
deliver licensing training for new starters and refresher training for existing employees, including training delivered at QBCC regional offices
develop, review and improve licensing guides, procedures and supporting resources
act as a subject matter expert across all licensing streams, including builder, trade and occupational licensing
This position is based in Brisbane and flexible arrangements can be considered upon application, including working remotely at a Regional QBCC office subject to availability.While the role allows for flexibility in working from home, regular in-person attendance at the QBCC office is a mandatory requirement.
Please refer to the Position Description for a full list ofkeyrole responsibilitiesandsuitability requirements.
About the role
Working within Licensing Services, you will:
lead the day-to-day operations, workload management and development of a small team, providing coaching, mentoring and technical guidance
deliver licensing training for new starters and refresher training for existing employees, including training delivered at QBCC regional offices
develop, review and improve licensing guides, procedures and supporting resources
act as a subject matter expert across all licensing streams, including builder, trade and occupational licensing
This position is based in Brisbane and versatile arrangements can be considered upon application, including working remotely at a Regional QBCC office subject to availability.While the role allows for flexibility in working from home, regular in-person attendance at the QBCC office is a mandatory requirement.
Please refer to the Position Description for a full list ofkeyrole responsibilitiesandsuitability requirements.
About you
We are looking for someone who has:




demonstrated leadership capability and the ability to develop the capability of others
strong knowledge of licensing processes, legislation, policies and procedures
experience delivering training
experience making sound decisions in complex matters where judgement and discretion are required
excellent written and verbal communication skills
the ability to build effective working relationships and provide practical advice
The following experience will be highly regarded:
Salesforce
Contributing to change management, process improvement or quality assurance activities
Working in a regulatory, licensing or government environment
Designing, implementing or delivering learning and development programs
Why join the QBCC?
The QBCC is Queensland's independent building and construction regulator, helping protect the community and support the building industry through fair and transparent regulation.
As Queensland prepares for significant growth and major infrastructure opportunities, we're building a high-performing, future-ready workforce that's making a real impact.
At the QBCC,you'llbe part of apurpose drivenorganisation where your work matters. You will workwithdedicated professionals who value integrity,collaborationand learning.You'llhave opportunities to grow while making a real contribution to shaping the QBCC's future and outcomes for our stakeholders.
Ifyou'reready to dive into acareer definingtransformation journey with us, where your impact will help shape what comes next,we'dlove to hear from you.
Referee checks
It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current or recent supervisor.
By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear to the panel.
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📌 Team Leader Case Manager (Queensland)
🏢 Queensland Building And Construction Commission
📍 Queensland