Senior Ai-Driven Tech Support Specialist (New South Wales)

Senior Ai-Driven Tech Support Specialist (New South Wales)

21 Sep
|
Intercom
|
New South Wales

21 Sep

Intercom

New South Wales

Job Description
Intercom is seeking a Technical Support Specialist to own and resolve complex customer inquiries, partnering with product teams to improve the platform.
You will leverage AI tools and your knowledge of Intercom to deliver world‐class support in a hybrid work model.
You should have 3–4+ years in tech support, solid communication, and a track record of coaching teammates.
The role emphasizes customer outcomes, automation, and continuous learning.

📌 Senior Ai-Driven Tech Support Specialist (New South Wales)
🏢 Intercom
📍 New South Wales

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