Job Description
Key responsibilities
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Welcome display-home visitors and provide a professional, friendly customer experience.
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Understand each customer's needs and guide them through the new-home journey.
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Keep the display home and sales information presentable, current and ready for customers.
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Respond promptly to enquiries and maintain consistent customer follow-up.
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Book appointments, prepare quotations and progress customers through the sales process.
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Keep all leads, notes, tasks and pipeline stages accurate and up to date in Insimplify.
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Build trusted relationships and provide clear communication throughout the customer's journey.
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Build strong relationships with land sales teams, developers, agents and referral partners.
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Create and promote relevant house and land packages for the assigned region.
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Visit local land sales offices and support approved events, campaigns and referral opportunities.
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About you
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Experience in new-home sales, display-home sales, real estate, customer service or another consultative sales environment is preferred.
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Solid communication,



questioning, presentation, negotiation and relationship-building skills.
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Demonstrated ability to manage competing priorities, maintain accurate records and follow through on commitments.
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Confidence using CRM systems, email, digital sales tools and social media for professional purposes.
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Working knowledge of the residential building process, house and land packaging and Victorian growth markets is advantageous.
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A current driver's licence, reliable transport and the ability to travel throughout the assigned sales region.
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Customer focused, professional and responsive.
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Proactive, organised and accountable for results.
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Commercially aware and comfortable working to measurable sales targets.
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Collaborative, coachable and committed to Highmark Homes' values and communication standards.
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About us
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Highmark Homes is a residential building company offering new-home sales through display homes and assigned sales territories.

📌 New Homes Sales Consultant (Ballarat)
🏢 Highmark Homes
📍 Ballarat