Junior Administration & Customer Service Officer
Junior Administration & Customer Service Officer
Monday to Friday | 8:00am - 4:30pm | Ingleburn
Join a Excellent Team and Build Your Career
BC Coatings is a well-established and growing Australian business based in Ingleburn. We are looking for a motivated and enthusiastic Junior Administration & Customer Service Officer to join our busy office team.
This is an excellent opportunity for someone who is friendly, reliable, organised and eager to learn. You'll work closely with our customers, sales team and internal departments, becoming an important part of our day-to-day operations while gaining valuable experience in customer service, sales administration and order processing.
No previous industry experience is required. We are looking for the right attitude and willingness to learn and we will provide full training and support.
About the Role
Answering incoming phone calls, mobile phone text messages and responding to customer emails
Processing sales orders and customer sample requests
Processing customer equipment requests sent in to be repaired
Liaising with customers to obtain information required to process orders
Following up on outstanding or incomplete customer information
Providing support to our sales representatives and customers




Acting as a key point of contact between customers and the sales team
Assisting with customer enquiries and product requests
Maintaining accurate customer and order records
Communicating with various internal departments
Performing general sales administration and office support duties
Learning our products, systems and business processes
About You
Has excellent communication and customer service skills
Is friendly, approachable and confident when speaking with customers
Has a positive attitude and enjoys learning new skills
Is reliable, punctual and takes pride in their work
Is organised and able to manage multiple tasks
Has strong attention to detail
Is comfortable using computers, email, text message and Microsoft Office
Works well within a team environment
Can take initiative and follow tasks through to completion
Enjoys helping people and solving problems
What We Offer
Monday to Friday role (8:00am - 4:30pm)
Friendly and supportive team environment
Full training and ongoing support
Opportunities to learn and develop new skills
Exposure to customer service, sales administration and business operations
Career growth opportunities within an established and growing company
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📌 Junior Administration & Customer Service Officer (New South Wales)
🏢 Passila
📍 New South Wales