Job Description
Due to continued expansion, EGroup Protective Services Group Pty Ltd is seeking an experienced Security Control Room Operator to join our team in the Melbourne CBD. As a Control Room Operator with Customer Service experience, you will be responsible for providing security services and ensuring the safety and security of our clients' premises and assets. This is a full-time position, working on-site in the Melbourne CBD.
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Controller Duties include but are not limited to:
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Knowledge ofControl room duties,CCTV, Fire Control Panel,Access Control systems
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Emergency Management Experience
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An understanding of WH&S; and the ability to identify & manage risks
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Ability to be able to communicate with multiple stakeholders at all levels
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Coordinate Rovers for locking or unlocking of areas for contractors, tenants or premises management (subject to approvals)
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Complete required audits and tests throughout the shift as required
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Ability to work in a team environment
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Must be physically fit or prepared to undergo a pre-employment medical
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Excellent written and verbal communication skills
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Intermediate level with Microsoft suite of products including outlook, word and excel desirable
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Administrative tasks as required, including checking for new paperwork, incident reports, handovers, hazard reports and client permits
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Monitoring of entry and departure of employees,



customers and contractors to guard against theft and to maintain the security of the premises
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Respond to and deal with security incidents and or threats.
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About You
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Current Victorian Security Licence
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Current First Aid Certificate
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Solid communication and customer service skills
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Professional presentation suited to corporate and retail environments
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Ability to work Full-Time Rotating Roster - 4/3 Roster - 12 Hour Shifts
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Previous retail or corporate security experience highly regarded
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What we offer
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At EGroup Protective Services Group Pty Ltd, we are committed to providing a rewarding and supportive work environment for our employees. We offer competitive remuneration, opportunities for career advancement, and a range of employee benefits to support your wellbeing and work-life balance.
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About us
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EGroup Protective Services Group Pty Ltd' is a leading provider of security services, dedicated to delivering innovative solutions that protect our clients and their assets. With a strong focus on customer satisfaction and a commitment to excellence, we strive to be the preferred choice for all of our clients' security needs.
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EGroup Protective Services Group is an Equal Opportunity Employer. Applications from Females, Aboriginal and Torres Strait islanders are strongly encouraged to apply.

📌 Retail Control Room Operator At A Premium Location | Melbourne Cbd (Victoria)
🏢 EGroup Protective Services Group
📍 Victoria