Sime – Mackay QLD
Permanent
3mo ago , from Sime Darby Holdings Berhad
This exciting chance will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company. This is a permanent, fulltime role located out of our Mackay or Rockhampton office.
Reporting to the
Resource Industries Support Manager
your responsibilities will include:
Promote and adhere to all safety requirements on site and within the workplace
Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
Promote consistency by being a centralized point of contact
Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
Create, implement and execute sales and account strategies
Maintain and increase our market share of parts and service
Communicate and manage challenges effecting fleet performance and satisfaction
Manage, document and resolve customer issues and enquires
About You




You will bring the following skills and experience to the role:
Trade Qualified or established technical aptitude
Demonstrated customer management experience within the mining industry
Experience in mining, mining services or heavy earthmoving industries
Strong commitment to Safety and continuous Improvement
Proactive approach to sourcing solutions
Positive attitude to developing the business through a team approach
About the Benefits
Hastings Deering offers a wide range of benefits including:
A rewarding career with diverse opportunities
A competitive remuneration package
Commission structure
Support vehicle provided
Salary Continuance Insurance
Employee Assistance Program for employees and their families
Discounts on private health, vehicles, travel and more
A culture of inspiration, innovation, collaboration and execution
Ongoing training & support to further your career
Annual salary reviews
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📌 Resource Industries Support Representative (North Mackay)
🏢 Sime
📍 North Mackay