School Locker is a leading provider of uniforms, apparel, and essential school products across Australia and New Zealand. Supporting over 400 partner schools through a national network, we deliver high-quality solutions that simplify the school experience for students and families. As we continue to grow, we're focused on innovation, operational excellence, and delivering outstanding service to our school communities.
About the Role
We are seeking a proactive and detail-oriented Support Team Member to join our Support Office team. This is a quick-paced, customer-focused role supporting both internal stakeholders and external institution partners.
You'll play a key role in ensuring smooth order processing and responsive customer service, working closely with Account Management and Sales teams.
Key Responsibilities
Provide end-to-end customer support as a key point of contact
Process orders, quotations, and purchase orders accurately and efficientlyRespond to customer enquiries and resolve issues in a timely manner
Manage workflows and prioritise tasks to meet deadlines




Liaise with internal teams to ensure seamless service delivery
Maintain accurate records in CRM and order management systems
Support general administrative and ad hoc tasks as required
Skills & Experience
Previous experience in customer service, admin, or sales support
Robust organisational skills with high attention to detail
Excellent communication skills (written and verbal)
Ability to multitask and manage competing priorities
Confident working with both internal teams and external customers
A proactive, solutions-focused approach
Experience in B2B environments or retail/apparel industries
Background in uniforms, teamwear, or product-based businesses
Why Join Us?
Work for a growing, purpose-driven organisation supporting schools
Collaborative and supportive team environment
Opportunity to develop your skills and grow your career
Make a real impact on customer experience and business outcomes
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📌 School Locker Support Team Member (Queensland)
🏢 The School Locker
📍 Queensland