An exciting opportunity exists to join one of Australia's high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers healthy, safe and productive. Why? So we can deliver on our pledge to donate one million dollars annually to everyday Australians through the Lyone Foundation.
About the role
Reporting to the Solutions Support Manager, you will lead and support the Project Management and Administration teams while maintaining oversight of furniture, audiovisual and tactical fitout projects. Working closely with customers, Sales, suppliers, installers, warehouses and internal teams, you will ensure projects are delivered safely, on time, within scope and budget, and to the required quality standards.
Key Responsibilities
Lead, coach and develop Project Management and Administration team members, supporting accountability, capability and engagement
Allocate work, monitor team capacity and ensure priorities and responsibilities are clear
Provide regular feedback, support performance discussions and identify development needs
Act as the first escalation point for complex customer, delivery and project matters
Oversee the project portfolio from handover and planning through to installation and close-out
Ensure project scope, timelines, budgets, site requirements and customer expectations are clearly defined
Strengthen project handovers and collaboration across Sales, suppliers, installers and internal teams
Monitor project costs, purchase orders, variations, invoicing, gross profit and key risks
Oversee administrative support and maintain accurate project documentation, reporting, systems and compliance requirements
Drive consistent processes, continuous improvement and high standards of customer service
More about you
Proven experience managing complex, multi-stakeholder projects from planning through to completion
Experience managing team performance, workloads,



coaching and development across project and administrative functions
Solid commercial experience across budgets, costs, margins, variations and supplier management
Experience within furniture, audiovisual, fitouts or a related project environment is preferred
Experience using project, CRM or order-management systems
A confident, inclusive and supportive leadership style
Ability to set clear expectations, build accountability and create a positive team culture
Strong coaching, communication, influencing and stakeholder-management skills
Benefits of working with COS
Flexible hybrid workplace
Annual employee incentive schemes
Generous Reward and Recognition programs
Commitment to career development with ongoing training and career development opportunities
Access to free Mental Health programs
Birthday, Paid Parental Leave and Purchase Leave available
Convenient location with free onsite parking
Employee discounts on full product range
Opportunity to participate in community welfare and charity initiatives
Novated Lease / Salary Sacrifice for electric vehicles available
More about COS
When you join COS, you'll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.
Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.
Founded in ****, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we're ready to welcome you onboard !
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