About Us
At People First Healthcare, we're dedicated to placing people at the centre of every decision we make. As an inclusive and values-driven organisation, we deliver high-quality care and services designed to meet the unique needs of our diverse communities. Guided by our core values of Respect, Integrity, and Continuous Improvement, we empower both our consumers and our team members to thrive.
The Role
We are seeking a motivated and experienced HR Officer to join our growing team at People First Healthcare. This hands-on role will support the full employee lifecycle, with a strong focus on supporting our frontline workforce, including Direct Care Workers and Support Workers. You will work closely with managers and employees across the organisation to provide practical HR advice, coordinate recruitment and onboarding, support employee relations, and ensure our people practices remain compliant and aligned with organisational values.
This is an exciting prospect for an HR professional who enjoys working in a fast-paced environment and has a genuine understanding of the unique challenges involved in managing and supporting a large frontline care workforce.
Key Responsibilities
Manage recruitment activities for frontline roles, including Direct Care Workers, Support Workers and other operational positions
Coordinate pre-employment and compliance requirements
Support managers with employee relations matters, performance concerns and workplace issues
Provide timely and practical HR advice to managers and employees in line with relevant legislation, policies and procedures
Maintain accurate employee records and ensure HR documentation is up to date
Coordinate onboarding and induction processes to ensure new employees are well prepared and supported
Monitor and manage employee compliance requirements, including working rights, qualifications,



police checks and other role-specific documentation
Support workforce planning and recruitment strategies to attract and retain quality frontline employees
Assist with performance and probation processes, including coordinating documentation and follow-ups
Support the development and implementation of HR policies, procedures and initiatives
Identify opportunities to improve HR processes, systems and employee experience
Work collaboratively with operational leaders to understand workforce challenges and provide proactive HR solutions
Ensure all HR practices align with relevant employment legislation and organisational requirements
About You
Previous experience in an HR Officer, HR Administrator or similar role
Experience supporting a frontline workforce, ideally within aged care, disability, healthcare, community services or a similar industry
Robust understanding of the recruitment and onboarding requirements for Direct Care Workers and/or Support Workers
Knowledge of employment legislation, employee relations and HR best practices
Experience managing employee lifecycle processes, including onboarding, probation and performance management
Strong communication and interpersonal skills with the ability to build positive relationships across all levels of the organisation
Highly organised with strong attention to detail and the ability to manage multiple priorities
Comfortable working in a fast-paced, regulated and changing environment
Proactive, solution-focused and committed to continuous improvement
What We Offer
Competitive salary and benefits
Retail and homeware discounts
Career development and growth opportunities
A collaborative, inclusive and values-driven workplace
People First Healthcare is proud to be an equal opportunity employer. We celebrate diversity and encourage applications from all backgrounds.
#J-*****-Ljbffr

📌 Hr Officer (Melbourne)
🏢 People First Healthcare
📍 Melbourne