Transdev Queensland is seeking a permanent, full-time Network Officer.Our Network Officers provide a high-quality customer experience in educating our customers on bus network services, ticketing products and systems, while also addressing fare evasion and anti-social behaviour across the Translink bus, Southern Moreton Bay Islands ferry and Mt Gravatt bus networks.
This position plays a critical front-line role for the provision of revenue protection, safety and security of our customers and drivers.
About Us
At Transdev, we don't just move people — we empower communities. As a global leader in mobility solutions, we deliver secure, innovative, and sustainable transport services across Australasia. From buses to trains, ferries to light rail, our teams work together to ensure every journey matters.
With more than 100,000 employees worldwide, our purpose is clear: serve the common good through mobility. We thrive on diverse thinking, bold ideas, and a shared commitment to inclusion. Our values — Care, Share, Dare, Deliver — guide everything we do.
What you'll do
Travel on bus and ferry services around the Redlands Coast and surrounding suburbs
Provide a positive public transport experience to customers
Enhance passenger and driver security by maintaining a visible presence on board bus and ferry services and at bus stations and interchanges
Protect revenue by performing revenue protection and compliance activities
Issue Penalty Infringement and Warning Notices




Use the Fare Evasion Information Management System (FEIMS) to report on operational activities
Participate in community engagement programs or activities to proactively promote positive behaviour when travelling on a public passenger transport network
And in addition, you will be required to
Complete Authorised Persons training including a mentoring program
Maintain accreditation as an Authorised Person under section 111(2) of the Transport Operations (Passenger Transport) Act **** or any subsequent Act
Be available to work a roster which may include weekends as required
What you bring
Full Australian working rights (an Australian citizen or permanent resident)
Well-developed communication and written skills
The ability to make ethical, balanced, fair, and impartial decisions while applying learnt theory and relevant legislation
The ability to remain calm and respond appropriately exercising good judgement while working in high pressured environments
Experience or the ability to use various systems and devices to perform revenue protection duties, including ticket inspection and fare evasion
The ability to work closely within a small operational team and with a partner, with limited supervision
Diversity, equity, and inclusion at our core
We are proud to be an equal opportunity employer. We believe that a diverse and inclusive workforce f...
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📌 Network Officer (Queensland)
🏢 Transdev
📍 Queensland