Job Description
Senior Account Manager | B2B SaaS
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Brisbane | Hybrid, 3 days in office
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A$130k base + A$60k OTE
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The Opportunity
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A growing B2B SaaS business is looking for a Senior Account Manager to take ownership of a portfolio of strategic and enterprise customers across Australia and New Zealand.
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You'll be joining an established SaaS team and managing strategic accounts, with a clear focus on customer retention, revenue growth and expanding existing relationships.
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What you'll be doing
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Own a portfolio of strategic and enterprise accounts across Australia and New Zealand
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Build strong relationships with senior stakeholders and C-level decision makers
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Own renewals and drive strong customer retention
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Identify and close upsell and cross-sell opportunities
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Develop strategic account plans to maximise customer value and revenue growth
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Understand customer objectives and identify opportunities to introduce additional solutions
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Act as a senior point of contact for customers and a go-to person for the wider Account Management team
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Work closely with Sales, Customer Success, Product and other internal teams
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Travel across Australia and New Zealand to meet clients
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What they're looking for
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Proven experience managing strategic or enterprise accounts within a B2B SaaS/software business
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A strong track record across renewals, upselling and cross-selling
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Experience managing a sizeable portfolio of complex customers
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Confidence building relationships with senior and C-level stakeholders
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Strong commercial and account growth skills
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Experience within a medium-sized SaaS or software business rather than a large corporate workplace
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Someone who can operate strategically while still being hands-on commercially
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📌 Senior Account Manager (Queensland)
🏢 Maxwell Bond
📍 Queensland