Envirosmart is seeking an experienced Logistics and Freight coordinator to take ownership of day-to-day freight operations. Working closely with the Sales team, logistics, warehouse operations, and offshore virtual assistants, the role plays a key part in ensuring customer orders are processed accurately and delivered on time. Operating in a fast-paced, system-driven workplace, this position requires strong attention to detail, clear communication, and disciplined follow-through to support consistent customer and delivery outcomes. The role is critical in coordinating freight, managing customer expectations, and supporting smooth order flow from order placement through to dispatch and delivery.
Key responsibilities
Booking and managing outbound freight in line with customer requirements and internal processes
Managing freight movements between warehouses
Coordinating closely with warehouse, logistics, and operations teams to support timely dispatch
Coordinating international containers and inbound freight
Proactively managing delays or exceptions
Maintaining accurate freight records and systems data across orders and logistics activities
Working with offshore virtual assistants to ensure consistency and accuracy of order and freight processing
Improving processes to make logistics operations more efficient
Assisting with general customer service administration as required
About you




Previous experience in a customer service role within logistics, transport, sales support, or supply chain environments
Proven experience with freight bookings, delivery coordination, or order fulfilment
Strong communication skills and a professional approach to customer service
High attention to detail and accuracy in data entry and administration
Ability to manage multiple priorities in a fast-paced operational environment
Confidence working with order management or business systems and Microsoft Office
A practical, solutions-focused mindset with a strong sense of ownership
Right to work in Australia
Full-time, stable role within a long established growing Australian owned Manufacturing business
Clear role scope with defined systems and responsibilitiesSupportive team environment across sales, logistics, and operations
Opportunity to contribute to process improvement and operational maturity
Competitive remuneration based on experience
About us
Envirosmart is an Australian-owned business specialising in the manufacture and supply of environmental and industrial products. Our Brisbane facility supports sales, warehousing, production, and national distribution operations. We operate with a strong focus on safety, accuracy, and reliable delivery outcomes, supported by structured systems and clear accountability.
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📌 Customer Service Logistics Specialist (Queensland)
🏢 Envirosmart Industrial
📍 Queensland