Job Description
Our client is seeking an experienced Program Delivery Analyst / Business Analyst to support a major transformation program. This is not a traditional requirements-focused BA role; it combines program governance, delivery coordination, stakeholder engagement and business analysis with hands-on use of automation and AI to improve delivery processes.
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Key Responsibilities
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Support program governance and coordination across multiple delivery workstreams
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Own and maintain RAID registers, actions, decisions, dependencies and governance artefacts
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Prepare program reporting, governance packs and executive-level presentations
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Facilitate workshops and coordinate stakeholders across business, technology and vendor teams
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Support process mapping, delivery analysis and continuous improvement activities
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Identify opportunities to automate manual governance and delivery processes
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Develop practical solutions using Microsoft Copilot, Power Automate and SharePoint Online
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Improve collaboration and delivery visibility through Teams, Planner and Loop
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Support business readiness, change impacts and UAT coordination where required
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Key Requirements




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10+ years' experience across Business Analysis, Program Delivery, Governance, PMO or Transformation
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Experience supporting large-scale technology or transformation programs
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Solid governance, RAID management, reporting and delivery coordination
capabilityExcellent
workshop facilitation and stakeholder engagement skills
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Demonstrated experience implementing automation and process improvements
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Hands-on experience with Microsoft Copilot, Power Automate, SharePoint Online, Teams, Planner and Loop
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Ability to work across multiple concurrent workstreams in a fast-paced environment
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Strong communication skills with the ability to translate technical concepts for business stakeholders
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Highly Regarded
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Utilities or energy sector experience
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Experience across major transformation programs
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Customer Information System or SaaS implementation experience
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Experience working with system integrators and consulting partners
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Power BI, change or business readiness experience
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