Job Description
H&R; Block Australia is seeking an experienced contact centre professional for an in-office Assistant Team Leader role based in Melbourne, VIC.
You will support the Team Leader and Contact Centre Manager, guiding the team, monitoring performance, coaching colleagues, and ensuring service standards are met.
This hands-on position requires robust communication, leadership, and a customer-first mindset, with daily exposure to inbound and outbound calls and real-time performance coaching to drive
📌 In-Office Contact Centre Team Lead & Coach - Melbourne (Victoria)
🏢 H&R Block Australia
📍 Victoria
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.