Job Description
Herbalist — Dispensary & Retail Assistant
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Folk Herbals is Bellingen's local herbal dispensary. We're seeking an experienced, qualified herbalist to take a senior role on our sales floor – someone who knows plants well, works with confidence, and can run the dispensary's day-to-day systems without close supervision.
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This is not an entry-level retail position, and suited for someone with experience. You will be a point of contact for the dispensary, and the person we rely on to keep stock, systems, and the shop floor running properly.
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Key Responsibilities
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Working the sales counter as a point of contact for customer consultations, drawing on your herbal training and practice experience
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Delivering warm, attentive customer service
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Taking ownership of dispensary organisation, including stock control, systems, and day-to-day operations
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Managing retail tasks efficiently, exercising your judgement to prioritise and adjust tasks as the day demands
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Skill & Experience
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Qualifications & Experience
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Can prescribe herbs from your qualification or association membership
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A minimum of 3 years' working in a relevant field
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Based in or near Bellingen
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Available for rotating fortnightly weekend shifts; permanent weekend availability preferred
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Skills & Attributes
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Robust customer service and consultation skills
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High attention to detail; efficient, organised, and comfortable owning systems and processes without close supervision
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Excellent communication skills, with the ability to receive feedback well and adjust to new tasks quickly
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Capable of multitasking and staying on track in a busy shop environment
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Genuinely systems-minded, not just tidy
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Calm and effective under pressure
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Disciplined about maintaining existing systems and processes
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Experience with online task management systems
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📌 Herbalist -- Dispensary & Retail Assistant (New South Wales)
🏢 Folk Herbals
📍 New South Wales