Job Description
As the first point of contact for our patients, you will play an significant role in creating a welcoming and positive experience while supporting the smooth day-to-day operation of our practice.
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Key responsibilities
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Welcoming patients and providing professional, friendly customer service
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Answering and managing phone calls and patient enquiries
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Scheduling and managing patient appointments
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Processing patient registrations and updating medical records
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Managing referrals, correspondence and other administrative tasks
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Processing payments, Medicare and private health claims where required
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Liaising with doctors, nurses and other healthcare professionals
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Maintaining patient confidentiality and complying with privacy requirements
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Supporting the practice team with general administrative duties
📌 Medical Receptionst (Victoria)
🏢 LifeBridge Medical Centre
📍 Victoria
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