Westbrook Family Medical is seeking a friendly and professional Medical Receptionist to join our team on a casual basis. In this role, you will be responsible for providing excellent customer service to our patients, managing appointment bookings, and supporting the overall smooth operation of our medical practice. This position offers flexibility with a casual work arrangement. The position will cover both of our locations, Westbrook and Cambooya Family Medical, Queensland.
What you'll be doing
Greeting patients and visitors in a warm and welcoming manner
Scheduling and managing patient appointments, including telephone bookings
Assisting with patient registration and check-in procedures
Maintaining accurate patient records and ensuring confidentiality
Handling general inquiries and providing information to patients
Performing basic administrative tasks to support the practice
Adhering to all practice policies, procedures, and regulatory requirements
What we're looking for
Previous experience as a medical receptionist or in a customer service role
Solid communication and interpersonal skills,



with the ability to interact with patients and staff in a professional and empathetic manner
Excellent organisational skills and attention to detail
Proficiency in using medical practice management software and standard office software
Understanding of medical terminology and confidentiality protocols
Availability to work on a casual basis, including annual and personal leave, and Saturday mornings based on the roster
What we offer
We offer competitive remuneration, opportunities for professional development, and a range of benefits to support your well-being.
About us
Westbrook and Cambooya Family Medical are well-established medical practices serving the residents of Westbrook, Cambooya and the surrounding region. Our team of dedicated healthcare professionals is committed to providing comprehensive and compassionate care to our patients. We pride ourselves on our collaborative approach, constantly striving to improve our services and create a welcoming environment for all who walk through our doors.
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📌 Medical Receptionist - Casual (Queensland)
🏢 Westbrook Family Medical
📍 Queensland