Job Description
Administrator / Customer Service Officer
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Our client is a leading Australian manufacturer and supplier of steel building products. They offer a wide range of building products to households, commercial industrial and rural structures
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Responsibilities:
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Answer incoming phone calls and respond to customers' enquiries
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Provide exceptional customer service by assisting customers with product information and order updates
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Taking and processing Orders
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Processing invoicing and credits
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Follow up on backorders
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Updating CRM systems and maintaining records
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Perform general administration duties, including data entry, filing, and document preparation.
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Maintain accurate customer records and administrative documentation
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Support the team with general office administration and other duties as required.
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What We're Looking For:
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Previous customer service and administration experience within a manufacturing environment
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Strong communication, both written and verbal and a friendly personality
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Someone who is organised, proactive, and as a knack for juggling priorities
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Positive computer skills and confidence learning new systems
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A team player who isn't afraid to roll up their sleeves and help out

📌 Administrator / Customer Service Officer (Victoria)
🏢 Just Recruitment
📍 Victoria