Pacific Family Medical Practice – Calamvale QLD
Key responsibilities
Managing reception independently, including greeting patients and handling check-ins in a friendly manner
Answering calls and assisting with patient enquiries
Scheduling and coordinating appointments
Processing Medicare and private billing with accuracy
Managing medical records and confidential information
Performing general reception duties such as scanning, filing, and email management
Liaising professionally with referring doctors, other health professionals, and team members
Providing administrative support and assisting with ad hoc duties
Carrying out administrative tasks delegated by management
About you
1-2 years' experience as a medical receptionist or administrator (preferred)
Excellent communication skills, including a qualified and personable phone manner
Ability to multitask and energetic
Knowledge of Medicare and private billing is preferred but not essential
Strong organisational skills with attention to detail
Passionate and self-motivated
Ability to work both independently and as part of a team
Neat and professional presentation
Australian work rights are required for this role
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📌 Medical Receptionist (Queensland)
🏢 Pacific Family Medical Practice
📍 Queensland