Job Description
Diptech Performance Yamaha is a leading Yamaha Wave Runner and Outboard dealer, and we're looking for a motivated and customer-focused Parts Interpreter / Customer Service Representative to join our team in Epping.
If you have a passion for the marine industry, enjoy working with customers and have an interest in Yamaha products, this could be the prospect for you.
Diptech Performance Yamaha — Epping
Full-Time Position
The Role
As our Parts Interpreter / Customer Service Representative, you'll play an important role in supporting our customers, workshop and sales team with parts, accessories and product enquiries.
Your day-to-day responsibilities will include:
Assisting customers with Yamaha Wave Runner and outboard parts and accessories
Identifying and sourcing the correct parts using Yamaha parts catalogues
Providing accurate pricing and product information
Processing parts sales and customer orders
Ordering parts from suppliers and managing incoming stock
Assisting our workshop technicians with parts requirements
Answering customer enquiries in person, over the phone and via email
Following up parts orders and keeping customers informed
Maintaining stock levels and keeping the parts department organized
Building strong relationships with customers and suppliers
Providing friendly, professional and knowledgeable customer service
About You




We're looking for someone who is:
Friendly, approachable and customer focused
Organized with excellent attention to detail
Confident communicating with customers and suppliers
Comfortable using computers and parts catalogues
Reliable, punctual and able to work as part of a team
Able to work in a busy dealership environment
Keen to learn and develop their product knowledge
Passionate about boating, Wave Runners, outboards or the marine industry
Previous experience in marine, motorcycle, automotive or powersports parts will be highly regarded.
Experience with Yamaha products or parts catalogues is an advantage, but enthusiasm, a great attitude and a willingness to learn are just as important.
Why Join Diptech Performance Yamaha?
Full-time position in a well-established dealership
Work with Yamaha Wave Runners and Outboard Motors
Great team environment
Variety in your day-to-day work
Ongoing product and industry training
Staff benefits and employee discounts
Opportunity to build a long-term career in the marine industry
Ready to Join the Team?
If you're a motivated, organized person who enjoys helping customers and has a genuine interest in the marine industry, we'd love to hear from you.
Location: Epping, VIC
Position: Full-Time
Industry: Marine / Powersports

📌 Parts Interpreter (Victoria)
🏢 Diptech Performance
📍 Victoria