Remote-Ready Customer Experience Team Lead (New South Wales)

Remote-Ready Customer Experience Team Lead (New South Wales)

21 Sep
|
Cumberland City Council
|
New South Wales

21 Sep

Cumberland City Council

New South Wales

Job Description
Cumberland City Council seeks a Customer Experience Team Leader to oversee a high-performing, multi-site team across call centres, front counters and service centres. You will drive a customer-centric culture, manage complex enquiries, and lead continuous improvements in service delivery.
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The role requires relevant qualifications or equivalent experience, proven leadership, and solid communication skills to deliver outstanding customer outcomes across channels.

📌 Remote-Ready Customer Experience Team Lead (New South Wales)
🏢 Cumberland City Council
📍 New South Wales

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