Job Description
Trainee Administration Officer - Environmental Systems and Assets
n
Lake Macquarie City Council – Wallsend NSW
n
Are you looking to kick start your career? Obtain a Nationally Recognised Qualification and valuable experience in Business Administration with a Traineeship at Lake Mac Council!
n
ABOUT THE JOB
n
Kick-start your career with Lake Macquarie City Council as a Trainee Administration Officer in our Environmental Systems and Assets departments. This is an exciting opportunity to gain valuable hands‐on experience while making a real difference to the Lake Macquarie community. As a key member of the team, you'll be at the centre of the departments, supporting a diverse range of business areas and helping deliver exceptional customer service.
n
While working with an experienced and supportive team, you'll complete a Certificate IV in Business Administration through online study with the Australian College of Commerce and Management, building practical skills in administration, customer service, stakeholder engagement, records management, and business operations.
n
In this role, we will support you to:
n
Deliver outstanding customer service by responding to enquiries, requests and correspondence in a professional and timely manner.
n
Manage and process customer requests through Council's customer request management system.
n
Provide administrative support including processing invoices and requisitions, preparing correspondence and reports, maintaining systems, and coordinating documentation.
n
Assist with the distribution of incoming correspondence and ensure workflows are directed to the appropriate teams.
n




Coordinate meetings, prepare agendas, and record minutes.
n
Support the planning and delivery of workshops, training sessions, events and departmental activities.
n
Act as the department's Authority and TRIM Champion, supporting effective records and information management.
n
Work collaboratively across the Environmental Systems and Assets departments and contribute to achieving team and organisational objectives.
n
The position is located at councils' temporary office in Wallsend and may involve travel to multiple areas within Lake Macquarie.
n
Read the position statement and capability framework to learn more.
n
WHAT WE OFFER
n
Receive a wage whilst studying towards a qualification starting from starting from $****** to $****** per week plus 12 per cent superannuation.
n
Enjoy paid study time and full payment of your Certificate IV course fees while you learn and grow your career.
n
Yearly pay reviews and increases based on performance.
n
35 hour working week with adaptable work schedule.
n
Four weeks paid annual leave.
n
Be mentored and work closely with Team of qualified professionals in a supportive, empowering, innovative and collaborative work environment.
n
Access to a wide range of employee health, wellbeing and lifestyle benefits.




n
ABOUT YOU
n
We're looking for enthusiastic people who are ready to learn, grow and make a positive impact in the community. You will have:
n
Completed Year 12 (or equivalent) with satisfactory results in English and Mathematics.
n
A passion for providing outstanding customer service and creating positive experiences for others.
n
Strong communication and interpersonal skills, with the confidence to build positive relationships with a wide range of people.
n
Sound computer literacy and a willingness to learn new digital systems, software and technologies.
n
Enjoy working as part of a supportive team and contributing to shared goals.
n
A willingness to complete a Certificate IV in Business Administration and commitment to completing all training and study requirements.
n
Please note: Candidates who have already completed a Certificate IV in Business, or a higher-level qualification, are not be eligible for this traineeship.
n
For enquiries about the role, contact Gemma Bowe, Team Leader Business Support, ************ or via email
******.
n
We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees, and people with disability. We understand the skills and attributes veterans can bring to our Council.
n
As part of the recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.

📌 Trainee Administration Officer (New South Wales)
🏢 the original
📍 New South Wales