Based in our busy Eastgardens head office, you will provide sales administration, customer service, appointment scheduling, and administrative support to our small team, helping to facilitate sales and ensure seamless service delivery.
Key responsibilities
Provide professional written and verbal communication, respond to customer enquiries, build strong client relationships, and assist with sales enquiries
Coordinate service bookings, manage the service calendar, and schedule appointments to ensure smooth and productive site visits for our technical team
Prepare and generate client quotes, process incoming orders received via phone and email, and provide day-to-day administrative support to the sales team
Manage existing client accounts, follow up with clients on regular service schedules, and arrange recurring appointments and bookings
Maintain accurate customer and client records, assist with invoicing, data entry, document management, and provide administrative support to the sales and service divisions
Work collaboratively with the sales and service teams to maintain productive processes and deliver a high standard of customer service
About you
Proven experience in administration, customer service, sales administration, sales support, or account management within an office environment
Strong ability to communicate professionally with customers and clients and build positive business relationships
Exceptional written and verbal English communication skills




Excellent time management, organisation, prioritisation, and attention to detail
Competence using Microsoft Word, Excel, Outlook, Gmail, Google Maps, and other computer applications
A willingness and aptitude to learn new software, systems, and internal processes
A current Police Check (or willingness to obtain one) and valid Australian work rights are mandatory
About us
Precision Pest Control is a rapidly growing, family-owned business operating across the NSW Central Coast, Sydney, the Illawarra, and Canberra. Guided by strong corporate values, we pride ourselves on building solid relationships with both our clients and our staff. We utilise state-of-the art solutions and streamlined systems to deliver an exceptional value proposition to our residential, commercial, and pre-construction clients.
Excellent Work-Life Balance: Enjoy a predictable Monday-to-Friday schedule with stable hours and no overtime expectations
Comprehensive Training: No prior experience in the pest control industry is required. We provide structured, on-the-job training covering our product range, internal processes, software, and administrative procedures
Supportive Culture: Join a respectful, innovation-driven team that listens to feedback and continuously implements process improvements
Progressive Systems: Work with modern, user-friendly tools, including Nexus Service Manager, designed to support your daily success
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📌 Customer Service (New South Wales)
🏢 Precision Pest Control
📍 New South Wales