Guest Service Agent - Kennigo Hotel (Brisbane)

Guest Service Agent - Kennigo Hotel (Brisbane)

21 Sep
|
EVT Group
|
Brisbane

21 Sep

EVT Group

Brisbane

About EVT:
Kennigo Hotel is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel.
In a world of cookie cutter experiences, here at EVT we believe in changing the game.
It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences.
While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo.
Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
Once you're in, there's no limits on where your career could take you.
Key Responsibilities:
Welcome guests warmly and ensure smooth check-in/check-out




Respond promptly to guest needs and special requests
Co-ordinate with housekeeping and maintenance for room readiness
Manage reservations and daily guest transactions accurately
Provide information about hotel services and local attractions
Maintain a clean, safe, and professional front desk environment
Participate in training and team meetings
What You'll Bring:
Strong customer service and communication skills
Familiarity with hotel systems and procedures
Ability to collaborate across departments
Detail-oriented and accurate in transactions
Adaptable and open to continuous learning
Knowledge of WH&S; and operational policies
How You Work:
Daymaker ethos - no one's too big for the small things.
Inclusive leader - values diverse perspectives; builds belonging.
Perks from Day One:
As part of EVT, you unlock Elevate Perks from your first day.
Parity for all levels - no ivory towers.
50% off dining and stays across EVT hotels - QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.
Join and make a positive impact on our people, communities, and workplace every day.
#J-*****-Ljbffr

📌 Guest Service Agent - Kennigo Hotel (Brisbane)
🏢 EVT Group
📍 Brisbane

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