St John of God Health Care
Lead the Group Admissions team in delivering a high-performing, patient-centred admissions service, ensuring the integrity, accuracy, and timeliness of all patient admissions processes.
Playing a key role in shaping the patient experience, the
Team Leader Group Admissions
delivers a consistently positive patient experience, by ensuring patients receive a patient centred and personalised service with admissions support line and completing patients' admissions. By leading a dedicated team, you will help create a seamless and positive journey for patients from their first point of contact through to admission.
The role is offered on a 6-month, part-time contract basis, working 24 hours per week.
Key responsibilities
Lead and support a high-performing Admissions team to deliver exceptional patient service and operational excellence.
Oversee patient admissions, health fund checks, and patient portal support, ensuring accuracy and efficiency.
Manage patient support hotline activities and drive a seamless, patient-centred admissions experience.
Monitor workflows, identify trends, and implement process improvements to enhance service delivery.
Coach, mentor, and develop team members through performance management, training, and ongoing support.
Collaborate with internal stakeholders and specialist practices to achieve admissions targets and continuous improvement initiatives.
Your skills and experience
You will bring substantial experience in admissions, administration, or healthcare services, along with a strong understanding of patient-centred care and the private health sector. Your ability to build positive relationships, communicate effectively with a wide range of stakeholders, and maintain exceptional attention to detail will enable you to deliver high-quality outcomes in a fast-paced environment.
A confident people leader, you will be skilled in coordinating, coaching,



and developing team members while effectively managing competing priorities. You will possess strong computer literacy, including a good working knowledge of
Microsoft Office
and
webPAS
, and demonstrate a commitment to continuous improvement, quality service delivery, and operational excellence.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
Salary : $88,501 to $90,256 (pro-rata) plus 12% superannuation
Part-Time, 6-month contract, working 24 hours a week
Located at Perth CBD Kings Square office
40% work from home option
Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Employee support through our dedicated free Employee Assistance Program (EAP)
A healthy work-life balance through versatile work options, additional purchased leave and well-being programs
Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
End of trip/shower and bike facilities
Close to public transport
For enquiries, contact Elena Nguyen, Group Admissions Coordinator, on ************
Position may be filled before closing date if a suitable candidate is identified
Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
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📌 Team Leader Group Admissions (Western Australia)
🏢 St John of God Health Care
📍 Western Australia