21 Sep
|
Repare Electrical & Air Conditioning
|
Brisbane
21 Sep
Repare Electrical & Air Conditioning
Brisbane
Admin and Scheduling team member with Marketing twist
Repare Electrical & Air Conditioning – Loganholme QLD
Administration & Scheduling Coordinator – Part-Time or Full-Time option
REPARE Electrical & Air Conditioningis a dynamic and growing family-owned business servicing South Brisbane, Logan and the northern Gold Coast.
We're looking for anAdministration & Scheduling Coordinatorto join our team and help keep our busy office and field team running smoothly.
This is apart-time or full-time opportunityfor the right person - must be able to start early morning.
If you're highly organised, great at managing your time, enjoy working with tradespeople and customers, and can stay calm when things get busy, we'd love to hear from you.
This role has a strong focus onadministration, scheduling, workflow and process management, with marketing and social media responsibilities also forming part of the position.
What You'll Be Doing
Scheduling & Administration
Scheduling and coordinating jobs for our electrical and air conditioning technicians.
Managing technician calendars and ensuring jobs are allocated efficiently.
Monitoring the daily workflow and adjusting schedules when things change.
Communicating with technicians throughout the day to keep jobs moving.
Coordinating with customers regarding appointments, changes and job requirements.
Identifying scheduling conflicts, delays or issues and resolving them quickly.
Keeping our job management system and customer information accurate and up to date.
Following up outstanding jobs, quotes and customer enquiries.
Helping ensure the team has the information they need to complete jobs efficiently.
Maintaining a smooth flow of communication between customers, office staff and tradespeople.
Completing general administration and office support tasks as required.
Marketing & Social Media
Managing and scheduling content across Facebook, Instagram and LinkedIn.
Creating and coordinating social media posts, promotions and business updates.
Assisting with our monthly client newsletter.
Supporting marketing campaigns and promotions.
Helping keep our website and online presence up to date.
Coming up with ideas to help promote REPARE and engage with our customers.
What We're Looking For
We're looking for someone who isorganised, proactive and confidentwho can take ownership of their role.
Previousscheduling, coordination or administration experience.
Excellenttime management and organisational skills.
Experience managing multiple tasks and priorities at the same time.
Ability towork well under pressureand remain calm when things don't go to plan.
Strong attention to detail.
Excellent communication skills, both over the phone and via email.
Ability towork well with tradespeople and field technicians.
Confident communicating with customers and handling enquiries professionally.
Experience withprocess flow, job management systems or workflow coordination.
Ability to follow established processes while also identifying opportunities to improve them.
Good computer skills and confidence learning new software.
Ability to work independently while also being an important part of a team.
Marketing Skills
Marketing experience is desirable, butstrong administration and scheduling experience is more importantfor this role.
Experience with social media platforms such as Facebook, Instagram and LinkedIn is an advantage, as is experience with platforms such asGo High Level, Canva or similar.
The Person We're Looking For
You might be the perfect fit if you:
Love being organised and knowing what needs to happen next.
Are naturally valuable atkeeping things moving.
Can juggle multiple priorities without becoming overwhelmed.
Enjoy working with a busy team of tradespeople.
Are confident picking up the phone and speaking with customers.
Have great attention to detail.
Can think on your feet when the schedule changes.
Take responsibility and don't need to be constantly told what to do.
Enjoy improving processes and finding better ways of doing things.
Are comfortable working in a fast-paced environment.
What We Offer
Part-time or full-time hours– we're flexible for the right person.
A friendly, supportive and family-focused team.
A varied role where no two days are exactly the same.
The opportunity to work within a growing electrical and air conditioning business.
Training and support on our systems and processes.
The opportunity to develop your administration, scheduling and marketing skills.
Potential for the role to grow as the business continues to grow.
About REPARE
REPARE Electrical & Air Conditioning is a family-focused business established in****.
We've grown from a small operation into a team servicing residential and commercial customers throughout South Brisbane, Logan and surrounding areas.
We pride ourselves ongreat service, quality workmanship and looking after both our customers and our team.
If you're an organised person who loves keeping things running smoothly and enjoys being part of a busy team,we want to hear from you!
#J-*****-Ljbffr
📌 Admin And Scheduling Team Member With Marketing Twist (Brisbane)
🏢 Repare Electrical & Air Conditioning
📍 Brisbane