Job Description
Parts Customer Service – Ballarat
One of Melbourne's largest privately-owned Dealership Groups is currently seeking a driven Parts Customer Service professional who strives to be part of an industry-leading team in the service sector at their Ballarat location.
This is an exciting opportunity for someone who enjoys working with customers and providing exceptional service while supporting the Parts team.
The successful applicant must possess a high level of self-motivation, professionalism, and excellent customer service skills.
This role would be ideal for someone looking to take the next step in their automotive career.
We encourage applicants from outside of the industry to also apply!
What's on offer:
A great career path within the organisation
$60,000 - $65,000 plus super
An Equal Opportunities Workplace
Ongoing training and a great team environment
A market leading salary package based on experience and qualifications
Genuine five-day week with no Saturday trading
This exciting customer service role involves:
Providing friendly and professional customer service across front counter and phone enquiries and sales
Assisting customers with their parts requirements and sourcing the correct parts
Completing warranties and processing customer returns




Preparing quotes and providing technical advice to assist customers with their requirements
Supporting customers and the Parts team through stock ordering and merchandising
Maintaining general housekeeping of the showroom to ensure a clean and welcoming environment
Our ideal candidate will demonstrate:
An excellent phone manner and confident customer communication skills
The motivation to succeed and meet sales targets
The ability to be the main point of contact for customers and consistently deliver exceptional customer service
Competent computer skills, including invoices, ordering parts and relevant paperwork when required
Must have a current driver's licence
Exceptional time management and organisational skills
Strong work ethic and impeccable personal presentation
The ability to work well in a team setting
A professional and friendly manner with excellent customer relations and communication skills
A conscientious and motivated attitude, with an eye for detail
You must have full working rights (Please do not apply if you are not in Australia and do not have a valid Visa with full working rights.)
All applications are treated in strict confidence.
Only short-listed applicants will be contacted.

📌 Customer Service - Parts (Ballarat)
🏢 Powerhouse Recruitment
📍 Ballarat