A leading provider of specialised aviation services with a strong reputation in the charter and aircraft management sector. We are committed to delivering exceptional service quality, safety and reliability to our diverse clientele. Our team is dedicated to innovation and excellence, ensuring we remain at the forefront of the aviation industry. We pride ourselves on fostering a team-oriented, professional culture where our employees can develop their careers and make meaningful contributions to our business success.
About the role
We are seeking a
Charter Specialist
to join our team in Brisbane, on a
full-time basis
. In this pivotal position, you will be responsible for managing charter operations and delivering outstanding customer service to our clients. The Charter Specialist plays a critical role in our aviation services division, ensuring smooth coordination between clients, flight operations and scheduling teams. This role is essential to maintaining our reputation for reliability and professionalism within the aviation charter market.
Key responsibilities
Processing and managing charter flight requests from initial enquiry through to completion
Working with clients to understand their specific charter requirements, timelines and preferences
Coordinating with flight operations and crew scheduling to confirm flight availability and arrange appropriate aircraft
Preparing comprehensive charter proposals and quotations for clients
Managing charter bookings, amendments and cancellations in accordance with company procedures
Ensuring all regulatory and safety requirements are met for each charter operation
Handling customer communications and providing regular updates on charter status
Maintaining accurate records and documentation for all charter transactions




Supporting the resolution of any issues or special requests that arise during charter operations
Contributing to the development and refinement of charter services and processes
What we're looking for
Proven experience in aviation services, charter operations or a similar customer-facing role within the transport and logistics sector
Strong knowledge of charter operations, aircraft types and aviation industry practices
Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously
Exceptional communication abilities, both written and verbal, with strong customer service orientation
Proficiency in aviation scheduling software and relevant computer systems
A proactive, problem-solving approach with the ability to work autonomously and as part of a team
Attention to detail and commitment to accuracy in documentation and record-keeping
Understanding of aviation safety regulations and compliance requirements
Professional demeanor and ability to build and maintain strong client relationships
Relevant qualifications or certifications in aviation services or charter operations are advantageous
What can we provide to you
We can offer a competitive remuneration package and a range of benefits designed to support your professional development and wellbeing. We provide opportunities for career advancement within our growing aviation services division, with access to ongoing training and development programs. Our workplace culture emphasises collaboration, safety and excellence. We recognise the importance of work-life balance and offer flexible working arrangements where operationally feasible. Our team enjoys a supportive environment where your contributions are valued and your career progression is prioritised. We are committed to creating an inclusive workplace and encourage applications from candidates of all backgrounds.
#J-*****-Ljbffr

📌 Charter Specialist (Queensland)
🏢 seek.com.au
📍 Queensland