21 Sep
|
Schoolbox
|
South Australia
21 Sep
Schoolbox
South Australia
Job Description
Schoolbox is seeking a Level 2 Customer Support Specialist to join our Infrastructure & Support team in Williamstown, SA. You will deliver high-quality technical support to schools using the Schoolbox platform and partner products, handling tickets, calls, video, chat and events with transparent, timely guidance.
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You will mentor teammates, triage workload and help identify recurring issues while collaborating with Product, DevOps, School Engagement and Customer Success to improve documentation and
📌 Edtech Saas Support Specialist (Level 2) - Hybrid (South Australia)
🏢 Schoolbox
📍 South Australia