Job Description
Selling a home is a huge event in someone's life.
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There are excited buyers, nervous sellers, deadlines, paperwork, inspections, questions, negotiations and plenty of moving parts.
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Our job is to make that experience feel professional, organised, calm and well cared for.
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Your role would be at the heart of that process.
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You'll work alongside our Listing Agent and independently throughout the sales campaign - from the moment a property is listed through to settlement.
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You won't be responsible for listing properties or negotiating offers.
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Instead, you'll help ensure the campaign runs exceptionally well: communicating with buyers and sellers, conducting inspections, coordinating appointments, managing administration, progressing contracts, and keeping everyone informed.
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It's a role where emotional intelligence matters just as much as administration skills.
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You'll be supported, trained and given the opportunity to develop a real career in the industry.
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You don't need to have worked in real estate before, but you will need to have completed your Agent's Representative Certificate. Real estate experience is not essential.
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$75,000–$90,000 package, including bonus structure, car allowance and superannuation.
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Professional development and training.
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A collaborative and supportive working environment.
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A genuine opportunity to build a career in real estate.
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A workplace where kindness, professionalism and doing the right thing matter.
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Work-life balance.
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Sales Associate Role
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Selling a home is a huge event in someone's life.
n
There are excited buyers, nervous sellers, deadlines, paperwork, inspections, questions, negotiations and plenty of moving parts.
n
Our job is to make that experience feel professional, organised, calm and well cared for.
n
Your role would be at the heart of that process.
n
You'll work alongside our Listing Agent and independently throughout the sales campaign - from the moment a property is listed through to settlement.
n
You won't be responsible for listing properties or negotiating offers.
n
Instead, you'll help ensure the campaign runs exceptionally well: communicating with buyers and sellers, conducting inspections, coordinating appointments, managing administration, progressing contracts, and keeping everyone informed.
n
It's a role where emotional intelligence matters just as much as administration skills.
n
You'll be supported,



trained and given the opportunity to develop a real career in the industry.
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You don't need to have worked in real estate before, but you will need to have completed your Agent's Representative Certificate. Real estate experience is not essential.
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We Are Offering:
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$75,000–$90,000 package, including bonus structure, car allowance and superannuation.
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Achievable performance bonuses.
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Professional development and training.
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A collaborative and supportive working environment.
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A genuine prospect to build a career in real estate.
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A workplace where kindness, professionalism and doing the right thing matter.
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Work-life balance.
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Who we think could be great at this
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We're particularly interested in people who have built their careers around helping, communicating with and looking after others.
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You might be:
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A teacher who loves working with people but is ready for a new professional challenge.
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A nurse or healthcare professional who wants to move into a corporate environment while still working closely with people.
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A hospitality or customer-service professional who is naturally good at making people feel welcome and cared for.
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An administrator or coordinator who wants a more interesting, people-focused career.
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Someone who has always been interested in property but never pursued real estate because the industry's reputation put you off.
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Someone established in their career who is looking for a change, more variety and an prospect to grow.
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What you'll be doing
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You'll become an important part of the sales process, supporting our clients, buyers and Listing Agent throughout each campaign.
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Your responsibilities will include:
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Overseeing day-to-day property sales administration.
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Responding to incoming phone calls, emails and buyer enquiries.
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Conducting buyer inspections and welcoming people through properties.
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Communicating buyer feedback to vendors.
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Scheduling appointments and managing calendars.
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Managing electronic records, databases and filing systems.
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Assisting with marketing materials and client presentations.
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Progressing offers, contracts and other sales administration.
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Communicating with buyers, sellers and other parties throughout the campaign.
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Helping ensure every campaign stays organised and on track through to settlement.
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Maintaining a clean, tidy and professional office environment.
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What we're looking for
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We're looking for someone who is kind without being a pushover, confident without being pushy, and qualified without being corporate and cold.
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Someone who:
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Is naturally warm, friendly and approachable.
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Communicates exceptionally well with a wide range of people.
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Is patient, tolerant and genuinely cares about providing a great experience.
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Is politely assertive when something needs follow-up.
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Is well presented, well spoken and self-aware.
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Is organised, thorough and exceptionally attentive to detail.
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Takes responsibility and follows things through.
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Is proactive, punctual and reliable.
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Enjoys working with people and building professional relationships.
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Can work independently while also contributing positively to a small team.
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Is comfortable with routine and administration, but can adapt when circumstances change.
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Is motivated to do well and takes pride in their work.
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Is open to feedback and genuinely interested in improving.
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Has strong computer literacy and touch-typing skills.
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Is comfortable using Microsoft Office, email, calendars and database systems.
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About Frost Real Estate
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Frost Real Estate is a family-owned agency serving Wallan and the surrounding communities.
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Our approach is built around providing exceptional service to our clients, our local community and referred clients throughout Victoria.
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We're not interested in creating a culture where people have to compete with each other or pressure clients and customers.
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We believe that being good with people is a competitive advantage.
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We believe that clients deserve to feel listened to, informed and cared for.
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And we believe that the people who work with us should enjoy coming to work.
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If you've ever thought "I'd love to work in real estate, but it's just not really my industry", perhaps it's worth taking another look.
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You might be exactly the kind of person we're looking for.
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Visit our website to learn more about Frost Real Estate and our approach to selling property.

📌 Sales Associate (Victoria)
🏢 Frost Real Estate
📍 Victoria