About the Company
Our client is a large Australian organisation that is a leader in their field. The work culture is collaborative and supportive of each other. They look after their people and provide some of the best benefits, workspaces, and facilities in the industry.
About the Role
Seeking a Cisco Telephony & Network Engineer to design, implement, and support enterprise voice and unified communications solutions. Responsibilities include BAU support, project delivery, and optimisation of Cisco Collaboration and core network environments, including Catalyst, VXLAN/EVPN, and wireless technologies, ensuring high-performance voice quality, connectivity, and network reliability.
Responsibilities
Design, deploy, and support Cisco Unified Communications and VoIP environments
Administer Cisco voice platforms, call routing, dial plans, and system upgrades
Monitor and troubleshoot voice quality, connectivity, and network performance issues
Maintain telephony, call flow, and core network technical documentation
Support incident management, root cause analysis, and service improvement initiatives




Skills and Experience
Extensive experience with Cisco Collaboration platforms, including CUCM, Unity Connection, UCCX/UCCE, and Webex Calling
Robust knowledge of Cisco networking technologies, including Catalyst switching, VXLAN EVPN, and wireless infrastructure
Proven expertise managing SIP trunks, dial plans, gateways, and enterprise voice configurations
Familiarity with Cisco licensing models, subscription management, and collaboration migration projects
Cisco certifications desirable, with ability to manage BAU and project priorities in enterprise environments
We look forward to hearing from you!
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we're here to support you.
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📌 Senior Cisco Telephony & Network Engineer (New South Wales)
🏢 Peoplebank
📍 New South Wales