Job Description
Warehouse Team Leader – Dispatch & Operations
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Ready to take the next step in your warehouse career?
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This is not a desk‐based supervisor role.
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You'll be on the floor working alongside the team — picking and packing orders, booking freight, preparing dispatches, coordinating carriers and making sure customer orders leave accurately and on time.
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At the same time, you'll help organize the daily workload, set priorities, support the team and keep the operation moving.
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We're open to experienced Team Leaders, but we're also interested in hearing from Senior Storepersons, Leading Hands, 2ICs and experienced Dispatch/Warehouse Operators who are ready to take their first genuine step into leadership.
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About the Role
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Dispatch will be the main focus of this position.
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You'll take ownership of the day‐to‐day dispatch function, ensuring customer orders are picked, packed, prepared and dispatched accurately and on time.
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Your responsibilities will include:
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Picking and packing customer orders
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Booking freight with transport providers
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Preparing courier, carton and pallet freight
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Producing freight labels and dispatch documentation
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Coordinating daily carrier collections
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Checking orders for accuracy before dispatch
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Monitoring outstanding orders and daily dispatch priorities
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Following up and helping resolve freight and delivery issues
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Ensuring products are packed safely and appropriately for transport
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Leading and working alongside a small team of approximately 3–6 employees
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Allocating daily work and communicating priorities
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Monitoring progress throughout the day and adjusting workloads when required
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Supporting receiving, put‐away,



replenishment and stock movements
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Assisting warehouse and production activities when required
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Helping train and develop team members
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Maintaining high standards of safety, housekeeping and warehouse organization
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Identifying operational problems and taking action to resolve them
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Communicating issues, priorities and improvement opportunities with the Operations Manager
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About You
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We're looking for someone who is reliable, organized, proactive and comfortable taking ownership.
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You don't need to know everything on day one. What matters is that you're willing to learn, have a strong warehouse background and are ready to take responsibility for keeping the operation moving.
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Ideally, you'll have:
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Previous warehouse, dispatch or distribution experience
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Strong picking, packing and dispatch experience
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Experience booking freight and dealing with transport providers
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Experience preparing pallet and/or courier freight
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A current forklift licence
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Practical forklift experience
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Good computer skills and confidence learning new systems
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Solid organization and time‐management skills
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Good communication and people skills
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A strong focus on accuracy and customer service
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The ability to prioritize when multiple jobs require attention
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A safety‐focused approach
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The willingness to work hands‐on alongside your team
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Previous experience as a Team Leader, Leading Hand or 2IC would be advantageous, but isn't essential.
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Are You Ready to Step Up?
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You might already be the person everyone relies on in your current warehouse.
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You're the person who notices when something hasn't been done.
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You help newer team members.
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You understand what needs to leave that day.
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When things get busy, you're looking for what needs to happen next rather than waiting for someone to tell you.
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If that sounds like you, but you haven't yet been given the opportunity to formally lead a team, we'd like to hear from you.
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We're looking for initiative, accountability and leadership potential, not simply a management title on your resume.
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Develop Beyond Dispatch
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For someone who wants to progress their career, this position offers the opportunity to learn much more than dispatch.
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You'll work closely with the Operations Manager and gain exposure to areas including:
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Warehouse Management | Production Management | Inventory & Stock Control | Operational Planning | Continuous Improvement | KPI Management | Process Improvement
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You'll be supported while learning the operation, with the opportunity to gradually take greater ownership as your knowledge and leadership capability develops.
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For an ambitious warehouse professional, this is an opportunity to build genuine experience across the broader operation.
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What We Offer
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Permanent full‐time employment
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Monday to Friday
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Day shift
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Hands‐on leadership of a small team
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Genuine ownership of the dispatch operation
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Direct support from the Operations Manager
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Opportunity to build formal leadership experience
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Exposure to both warehouse and production operations
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Development across inventory, planning and continuous improvement
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Opportunity to take on greater responsibility as you develop
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A workplace where initiative and improvement ideas are encouraged
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📌 Warehouse Team Leader - Dispatch & Operations (Victoria)
🏢 Lubricon Hydrive
📍 Victoria