Job Description
Smile Focus is a modern and growing dental healthcare practice dedicated to providing
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exceptional patient care and outstanding customer service. We pride ourselves on creating a welcoming environment for our patients while fostering a supportive and collaborative workplace for our team.
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We are currently seeking an experienced and highly organised Office Manager to oversee
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our day-to-day administrative operations and support the efficient functioning of our
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business.
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Key Responsibilities
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Coordinate and manage office administration functions to ensure efficient day-to-day administrative and operational activities of Smile Focus.
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Provide administrative support to Smile Focus senior management and assist in implementing operational strategies and business initiatives.
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Develop and maintain office systems, procedures, and workflows to improve productivity and operational efficiency.
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Oversee records management, documentation, and filing systems, ensuring compliance with organisational and legislative requirements.
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Liaise with suppliers, customers, healthcare providers, and other stakeholders to support effective service delivery and business outcomes.
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Monitor office supplies, equipment, and inventory levels, coordinating procurement activities as required for Smile Focus.
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Prepare reports, correspondence, business documentation, and maintain
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Respond to enquiries and resolve administrative issues in a professional and timely manner.
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Support compliance, quality assurance, and continuous improvement initiatives within the organisation.
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Coordinate meetings, prepare agendas, maintain minutes, and follow up on action items.
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Manage customer feedback and complaint resolution processes to enhance service quality and client satisfaction.
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Coordinate staff induction and training schedules to support workforce development and operational effectiveness.
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Oversee contract administration and maintain service agreements with suppliers and external service providers.
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Facilitate communication and collaboration between departments to ensure efficient business operations.
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Maintain company assets and equipment registers, ensuring accurate tracking, maintenance, and record-keeping.
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Skills and Qualifications
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Relevant qualification in Business Administration, Management, Leadership and Management, Health Administration, Public Health, or a related discipline
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Previous experience in an Office Manager role.
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Experience within a dental, medical, allied health, healthcare, aged care, disability, or community services environment will be highly regarded.
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Excellent organisational and time-management skills with the ability to prioritise
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Strong communication and interpersonal skills.
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High level of attention to detail and accuracy in record keeping and reporting.
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Proficiency in Microsoft Office Suite and business administration systems.
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Ability to work independently and contribute positively to a collaborative team
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Competency in Orthotrac, GIMP/Photoshop, 3D printing (SprintRay) is highly desirable and advantageous
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Willingness and ability to travel between practice locations as required, including possible overnight stays in a regional location.
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Hours are Monday -Friday 8.30am -5.30 pm including some Saturday's.
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What We Offer
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Competitive salary package.
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Supportive and skilled work environment.
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Opportunities for professional development and career growth.
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The opportunity to contribute to a growing dental practice focused on delivering exceptional patient care and service excellence
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Smile Focus is an equal opportunity employer and welcomes applications from

📌 Office Manager (Sydney)
🏢 Smile Focus
📍 Sydney