Receptionist | Glow Health Co Ascot
Part-time | Approximately 23 hours per week
Glow Health Co is looking for a warm, organised and people-focused Receptionist to join our Ascot team.
We're a busy, family-friendly allied health clinic with a team of chiropractors, massage therapists, acupuncturists and allied health practitioners — and we're all about creating a welcoming experience for both our patients and our team.
We're looking for someone who genuinely enjoys people, organisation and being part of a close-knit team. Our reception team is often the first and last point of contact for our patients, so a friendly face, excellent communication and a calm approach go a long way.
The role
Approximately 23 hours per week, across:
Monday afternoon
Tuesday afternoon
Thursday afternoon
Friday afternoon
Approximately 3 hours on Saturday
Exact hours can be discussed with the successful applicant.
What you'll be doing
Your days will be varied, but will include:
Welcoming patients and creating a warm, friendly first impression
Answering phones, emails and patient enquiries
Managing bookings, cancellations and appointment changes
Processing payments and handling private health/DVA requirements
Keeping reception and the clinic organised and welcoming
Communicating with our practitioners and supporting the day-to-day running of the clinic
Helping patients understand our services and clinic processes




Maintaining patient confidentiality and professional standards
Helping our little patients feel comfortable — because at Glow, children are very much part of the clinic!
Supporting the wider team wherever needed
About you
We'd love to meet someone who is:
Warm, friendly and naturally approachable
Confident communicating with people of all ages
Organised and reliable
Comfortable working in a busy environment
Professional but also able to have a laugh
Great at multitasking and staying calm when things get busy
Confident with technology and learning new systems
Someone who takes pride in their work and notices the little things
Comfortable working independently while also being a team player
Experienced in healthcare reception or administration (preferred, but not essential)
Why Glow?
We genuinely believe the people behind the desk are a huge part of the patient experience.
You'll be joining a supportive, energetic team where no two days are quite the same — and where there is plenty of opportunity for laughs, learning and getting to know our wonderful patient community.
If you're looking for a part-time role where you can connect with people, be part of a great team and make a genuine difference to someone's experience at the clinic, we'd love to hear from you.
Location
Glow Health Co — Ascot
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