21 Sep
|
Zeder
|
Victoria
Job Description
Fulcrum Suspensions Pakenham has an exciting opportunity for a motivated Store Manager to step into a key leadership role within one of Australia's most respected automotive suspension brands.
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As a manager of a Fulcrum Suspensions Store, you need to the drive to become a specialist and deliver results for our customers.
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Key areas of the role include:
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Leading and developing the team - coaching staff, setting expectations, supporting training, managing rosters, and building a positive store culture.
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Driving sales and customer service - managing retail, trade and fleet enquiries, following up quotes, building local customer relationships, and promoting Fulcrum's products and services.
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Managing daily store operations - overseeing bookings, job scheduling, front counter workflow, customer records, store presentation, cash handling, and financial controls.
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Supporting workshop coordination - ensuring technicians have the correct job information, parts and instructions, monitoring job progress, and keeping customers updated.
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Stock, inventory and supplier control - maintaining stock levels, managing special orders, supporting stock accuracy, and ensuring parts are received, stored and handled correctly.
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Performance and KPI management - reviewing sales, gross margin, labour recovery, workshop productivity, quote conversion, customer satisfaction and operational targets.
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Safety,
compliance and professional standards - leading a safe, organised and professional store and workshop environment.
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What's on offer:
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Attractive base salary plus uncapped KPI bonus structure
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Monday - Friday role, solid work life balance
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Realistic OTE of $110,000-$160,000+ for a capable and driven manager
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Company vehicle use with fuel card
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Career advancement opportunities within Fulcrum Suspensions and the wider Zeder business
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Genuine prospect to grow your leadership career in a respected automotive brand
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Support from regional, operational and national management teams
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A hands‐on role where your results, leadership and commercial drive will be recognised
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This is more than just a Store Manager position - it is a chance to take ownership of a key branch, grow with the business, and be rewarded for strong performance.
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About Us
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ZEDER Corporation is a proudly Australian owned and operated business, a world leader in automotive suspension parts, and a family for over 800 employees across Australia, US, UK, and Vietnam. We're home to the iconic brands of SuperPro, Whiteline, Nolathane, Fulcrum Suspensions, and Formula 4x4.
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We're all about quality, customer service, and pioneering innovation - and we're looking for someone just like you to join our team!
📌 Automotive Retail Store Manager (Victoria)
🏢 Zeder
📍 Victoria