Property Management Assistant/ Concierge
Belmo Group is seeking an organised, proactive and people focused Assistant Property Manager / Concierge to join our onsite residential team in Newstead.
This is a wide-ranging support role working closely with our Senior Property Manager and Building Manager to help manage a growing residential portfolio and provide a high level of service to owners, tenants and residents.
Unlike a traditional property management role involving a widely spread portfolio, this position is predominantly based onsite within a premium waterfront development, allowing you to build robust relationships with residents and stay closely connected to the properties and people you support.
About the role
Your key responsibilities will include:
Responding to owner and tenant enquiries
Providing friendly and professional Concierge services to residents and guests
Responding to general resident enquiries and assisting with day-to-day requests
Coordinating maintenance requests and following outstanding works through to completion
Liaising with contractors and coordinating access to properties
Assisting with arrears follow-up, lease renewals and tenancy agreements
Conducting and assisting with routine, entry and exit inspections
Supporting upcoming vacancies, leasing enquiries and tenant applications
Preparing tenancy documentation and maintaining accurate PropertyMe records
Monitoring outstanding tasks and ensuring key matters are followed up
Assisting owners, tenants and residents with general onsite requests
Working closely with the Building Manager and Senior Property Manager to provide a seamless onsite service
Supporting keys, access, appointments and general onsite administration




Supporting the continued growth of the residential management portfolio
About you
We are looking for someone who is organised, approachable and takes pride in providing great service and following things through.
You will ideally have:
Previous Assistant Property Management, real estate administration, Concierge, hospitality or customer service experience
A current Queensland Real Estate Registration Certificate, or willingness to obtain one
An understanding of Queensland residential tenancy legislation
Strong written and verbal communication skills
Excellent organisation and attention to detail
Confidence communicating with owners, tenants, residents and contractors
A professional, friendly and approachable manner
Experience using PropertyMe or similar property management software
A current Queensland driver's licence
Most importantly, you will reflect Belmo Group's three key cultural qualities:
Happy – positive, approachable, and able to contribute good energy to the team and resident experience
Humble – team-focused, open to feedback and willing to help wherever needed
Hungry – proactive, motivated to learn and committed to getting things done
What we offer
A predominantly onsite role within a premium waterfront development in Newstead
The opportunity to work alongside an experienced Senior Property Manager and Building Manager
A varied role combining Property Management and Concierge Services
Genuine opportunity to learn, develop and grow your Property Management career
Direct interaction with owners, tenants, residents and contractors
A collaborative and professional working environment
The opportunity to be part of a growing residential portfolio within Belmo Group
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📌 Property Management Assistant/ Concierge (Queensland)
🏢 Belmo Group
📍 Queensland