Job Description
We're Expanding – Multiple Sports Club Receptionist Roles Available
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Elanora Squash & Fitness and The Racquet Club are expanding, creating opportunities for friendly, organised and proactive people to join our growing Northern Beaches team.
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We're looking for reliable people who enjoy working with others, taking initiative and keeping day-to-day operations running smoothly.
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We are seeking multiple candidates to help cover our seven-day operating schedule, offering casual, flexible part-time opportunities across the week.
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About The Venue
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Elanora Squash & Fitness is an established, community-focused multi-sport facility on Sydney's Northern Beaches, incorporating squash, gym, bar, dining, events and social activities.
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Learn more about us:
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The venue has an established customer base, with approximately 200 gym members, 200 squash members and around 3,500 facility entries per month.
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Our seven-day operation brings together sport, fitness, hospitality, entertainment and community activities, providing a varied environment where no two days need to be the same.
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About The Role
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We're looking for a friendly, organised, proactive and reliable Sports Club Receptionist to support our members, visitors and team while helping keep the club's day-to-day operations running smoothly.
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You'll be an important point of contact for members and guests, helping manage reception, bookings, enquiries and administrative tasks.
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This is a diverse role suited to someone who enjoys variety, can work independently and takes pride in providing a welcoming and well-organised customer experience.
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Key Responsibilities
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Reception & Customer Service
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Greeting members and visitors in a friendly and professional manner
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Managing bookings and memberships
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Answering phones and emails
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Processing payments and handling customer enquiries
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Providing general information and assistance to members and guests
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Administration & Club Operations
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Managing inboxes and club systems
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Supporting daily operations and team communication
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Assisting with rostering and operational coordination
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Maintaining accurate records and documentation
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Assisting with supplier orders and operational requirements
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Supporting email marketing and club promotions
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Duties will include, but are not limited to, the responsibilities outlined above.
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What We're Looking For
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Essential
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Ability to take initiative and confidently manage day-to-day tasks with minimal supervision
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Previous administration, reception or customer service experience
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Strong written and verbal communication skills
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Excellent organisational skills and attention to detail
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Ability to work independently and manage competing priorities
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Confidence using computers, email and online systems
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A friendly, reliable and proactive approach
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Desirable
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Experience with membership-based businesses, sports clubs or hospitality venues
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Experience using booking,



membership or CRM software systems
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Experience with social media, marketing or email campaigns
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Experience with rostering, HR administration or bookkeeping systems
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Ideally located on Sydney's Northern Beaches or surrounding areas
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Why Join Us?
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A friendly, family-run workplace
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A diverse role with no two days the same
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A supportive team setting
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Opportunities to work within an established sports, fitness and hospitality facility
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Multiple casual opportunities across the week
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Opportunity for ongoing employment after the initial cover period
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KEY – LOCATION
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Please read this before applying.
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The venue is located at:
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Elanora Squash & Fitness
n Elanora Heights **** – Sydney's Northern Beaches
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This is not a Sydney CBD position.
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The location is approximately 45 minutes by car from Sydney CBD or around 1 hour 20 minutes by public transport, depending on traffic and connections.
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We have previously received applications from people who discovered during the process that the commute was too far for them.
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Please apply only if you live within a practical commuting distance of Elanora Heights and can reliably travel to the venue.
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The location is particularly convenient for people living in Elanora Heights, Narrabeen, Warriewood, Mona Vale, Ingleside, Terrey Hills, Cromer, Dee Why and the broader Northern Beaches/Pittwater area.
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Employment Conditions
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Employment conditions and remuneration will be in accordance with the applicable Award and relevant experience.
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Current Australian working rights are required. We are unable to sponsor overseas applicants.

📌 Sports Club Receptionist (New South Wales)
🏢 Elanora Squash & Fitness
📍 New South Wales