Job Description
Help create a
welcoming,responsiveand
professional experience for every person who connects withClearSkyAllied Health. This front-line role combines reception, client service,
servicecoordinationandaccurateadministration.
You will support clients throughout their service journey while helping clinicians and operational teams deliver efficient, person-centredallied health services.
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Why Join Clearsky?
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Be a valued first point of contact for clients,
families,cliniciansand
referrers.
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Contribute tosmooth clinic operations and positive client experiences.
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Work collaboratively across support services, clinical and operational teams.
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Build experience across intake, service
administration,receptionand
business improvement.
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Join a growing multidisciplinary allied
healthorganisationguided
by clear values.
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Help create a
welcoming,responsiveand
professional experience for every person who connects withClearSkyAllied Health. This front-line role combines reception, client service,
servicecoordinationandaccurateadministration.
You will support clients throughout their service journey while helping clinicians and operational teams deliver efficient, person-centredallied health services.
n
Why Join Clearsky?
n
n
Be a valued first point of contact for clients,
families,cliniciansand
referrers.
n
Contribute tosmooth clinic operations and positive client experiences.
n
Work collaboratively across support services, clinical and operational teams.
n
Build experience across intake, service
administration,receptionand
business improvement.
n
Join a growing multidisciplinary allied
healthorganisationguided
by clear values.
n
n
About The Role?




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Reporting to the Support Services Coordinator, you will provide high-quality front-line client service and reception support. You will coordinate enquiries and
appointments,maintainaccuraterecords,
andassistclients through intake, onboarding, ongoing
serviceadministrationand
offboarding. You will also support clinicians, operational leaders,
satelliteofficesand
agreed improvement projects.
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What you'll be doing
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Client service and reception
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Provide welcoming and
responsiveserviceto
clients,visitorsand
stakeholders.
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Support daily clinic operations, scheduling,
clienttransactionsand
enquiries.
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RepresentClearSkyprofessionally
and escalat en matters appropriately.
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Client administration and service management
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Support client intake,
onboarding,transferand
offboarding activities.
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Collect,prepareandmaintainclient
and clinical information accurately and confidentially.
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Keep files,databasesand administrative records complete and up to date.
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Operational and team support
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Provide
administrative,operationaland
project support as directed.
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Collaborate with clinicians and operational staff to support service coordination.
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Support satellite-office, workplace,expoand
eventlogisticswhenrequired.
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Business improvement
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Identifyopportunities
to improve front-line interactions and administrative workflows.
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Contribute to capacity-building andbusiness-
improvementprojects.
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Support agreed changes to administrative systems and processes.
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What we are looking for
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Essential capabilities
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Strong
communication,interpersonalandcustomer
-serviceskills.
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Ability to manage multiple tasks and
stricttimeframeswhilemaintainingaccuracy.
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Competence using Microsoft Office Suite and ability to learn new systems and technology.
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Critical
thinking,organisationand
confidence monitoring tasks and providing status updates.
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Skilled and trustworthy handling of confidential information.
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Collaborative approach, ability to
followproceduresand
constructive response to changing priorities.
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Current Australian driverlicence.
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Highly regarded
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At least one year of experience in a medical, allied health, alliedpracticeor similar service setting.
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Undergraduate qualification in business, alliedhealthora relatedfield.
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Screening requirements
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Queensland BlueCard, orwillingness and eligibility to obtain.
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Yellow Card issued by Disability Services Queensland, or willingness and eligibility to obtain.
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ClearSkyAllied Health is an Equal Opportunity Employer.
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Additional information
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Join a growing organisation committed to accessible, person-centred care
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Diverse role combining customer service, administration and operational support.
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Be the welcoming face of ClearSky Allied Health and create exceptional client ex
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📌 Support Services Officer (Queensland)
🏢 Direct Care Resources
📍 Queensland