21 Sep
|
In Curtains and Blinds
|
Queensland
21 Sep
In Curtains and Blinds
Queensland
In Curtains is a third-generation Sunshine Coast business with over 40 years of experience. We specialise in curtains, blinds and outdoor window furnishings, as well as upholstery, wallpaper, rugs and other soft furnishings, servicing customers across the Sunshine Coast and South East Queensland.
We are looking for a
Showroom Sales Consultant
to join our Maroochydore team.
The Role
This is a customer-facing role with a strong focus on customer experience, sales support and accurate administration.
You will often be one of the first people a customer deals with, whether they visit the showroom, call us or send through an enquiry. We are looking for someone who is warm, helpful and professional, and who takes ownership of making sure customers are looked after from that first interaction.
The role includes a mix of showroom sales and customer service, booking initial in-home consultations, reviewing plans and measurements, preparing pricing and quotes, following up enquiries and supporting our senior decorators and operations team.
Strong attention to detail is important, as you will regularly be working with measurements, specifications, pricing and customer order information.
For approximately the first six months, you will also assist with our purchasing function, including placing supplier orders, checking order details and making sure information is processed correctly. We are currently upgrading and automating a number of these processes, so this part of the role is expected to reduce over time.
The position is primarily full-time, however we are open to 4 days per week for the right person.
Provide a high level of customer service in the showroom, over the phone and through customer enquiries
Understand what customers are trying to achieve and guide them through suitable products, fabrics and finishes
Book initial in-home consultations with our decorators
Review house, apartment and building plans, measurements and specifications
Prepare accurate pricing and quotes
Explain products and pricing clearly to customers
Follow up enquiries and make sure customers are kept informed
Process customer orders accurately
Assist with purchasing and supplier orders during the initial transition period
Check measurements, pricing, order details and supplier information
Maintain showroom displays and samples
From time to time, assist our decorators at customer homes on larger or more complex projects
Work closely with the sales and operations teams to ensure customers receive a consistent experience from enquiry through to installation
What We're Looking For
Someone who genuinely enjoys dealing with people and providing a great customer experience
Confident and qualified communication, both in person and over the phone
Strong attention to detail and accuracy
Comfortable working with plans, measurements, specifications and pricing
Good organisation and ability to manage multiple enquiries and tasks
An interest in interiors and design
Confident using technology and learning new systems
Someone who takes ownership and follows things through
Able to work well as part of a team
Willing and available to work Saturdays (9am - 1pm) on a shared rostered rotation
Experience in sales, quoting, purchasing, administration, curtains, blinds or interiors would be helpful, but is not essential. We are more interested in finding the right person with strong people skills, attention to detail and a willingness to learn.
What We Offer
Full-time role, with 4 days per week considered
Competitive hourly rate
On-the-job training
Supportive team environment
Opportunity to grow with the business
#J-*****-Ljbffr
📌 Showroom Sales Consultant / Decorator (Queensland)
🏢 In Curtains and Blinds
📍 Queensland