Job Description
Hyde Melbourne Place is not your typical hotel - it's a lifestyle destination where music, art, culture and hospitality collide. Designed for those who live boldly and seek experiences beyond the ordinary.
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Located in the heart of Melbourne's CBD, Hyde Melbourne Place combines lifestyle accommodation with unexpected moments of connection - from rooftop views and curated events to world-class dining. Whether you're a guest or a team member. Hyde is a place to feel inspired, celebrated, and part of something truly unique.
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Job Description
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As our Night Auditor, you'll be the point of contact for guests throughout the night, ensuring a warm and seamless experience after hours. Alongside delivering outstanding customer service, you'll handle late check-ins and early departures and respond to guest requests. You'll also complete end-of-day reconciliations and reporting to support the smooth handover to the morning team. This role blends hospitality with attention to detail to keep operations running smoothly overnight.
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Key Responsibilities
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Serve as the primary after-hours contact for guests, handling check-ins, inquiries, and room service.
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Perform nightly cash reconciliations, financial reporting, and generate occupancy and revenue reports.
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Manage emails, phone calls,



and urgent requests while supporting early-morning event setups.
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Monitor and restock supplies for minibars, breakfast service, and bar fridges as needed.
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Log and communicate maintenance issues, stock levels, and provide clear handover notes for day staff.
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Qualifications
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What we're looking for
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You bring a warm, genuine approach and the professionalism of an exceptional host.
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Previous experience in front office or reception roles is highly regarded.
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Availability to work a rotating roster of overnight shifts from 11:00 PM to 7:00 AM is essential.
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Familiarity with Property Management Systems (PMS) is preferred, or strong general computer skills.
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What we offer
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Worldwide Accommodation and Food and Beverage Discounts at Ennismore and Accor properties
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Be part of a creative, energetic, and supportive team
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Career growth opportunities across our wider hospitality group
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Additional Information
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At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive setting for all team members. We welcome applications from people of all backgrounds, identities, and experiences.

📌 Night Auditor (Victoria)
🏢 Hyde Hotels
📍 Victoria