The Opportunity
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. Sales Consultants (known at Goodlife as Member Support Consultants / MSCs) are the energy behind our clubs. They're often the first person someone meets when they walk through the doors; the person who helps them take that first step toward a healthier, stronger life. This is a fast-paced, people-first role where your energy and drive make a real difference.
You'll be the driving force behind new memberships at your club, meeting new people, inspiring them to start their fitness journey, and helping them commit to a healthier lifestyle. MSCs are right at the centre of the club experience; welcoming members, driving membership growth, and creating a positive, supportive workplace every day. At Goodlife, you're not just selling memberships; you're helping people change their lives through health, fitness, and confidence.
Responsibilities
Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
Achieving the required number of lead contacts via telephone to maximise sales opportunities
Providing sales presentations and tours to prospective members
Creating great member journeys via positive and personalised interactions
Achieving successful outcomes to enquiries
Opening and closing the club as per the club roster




Active involvement in member retention programs, inspiring members to continue their fitness journey
Regular service calls to current and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
About you
Current First Aid & CPR certificates.
Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
The ability to solve problems, and overcome obstacles
Outstanding communication abilities - able to listen, understand, empathise and influence others
Tenacity with a natural drive to achieve individual targets and team goals
Customer focused with a desire to achieve exceptional customer outcomes
What we can offer you
Base salary + uncapped commissions with realistic earnings of $65K+
A complimentary all-access Goodlife membership
Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
You'll join a high-energy team that celebrates wins, supports each other, and thrives on helping members achieve incredible results.




Career paths to management and opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
About Goodlife Health Clubs
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
As both a service provider and employer our mission is simple : Move people to achieve great things.
Our Commitment to Diversity and Inclusion
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work. We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.
Member Support Consultant | Robina (full-time) • Gold Coast City, Queensland, AU
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📌 Member Support Consultant | Robina (Full-Time) (Gold Coast)
🏢 Goodlife Operations Pty
📍 Gold Coast