Select how often (in days) to receive an alert:
Senior Business Analyst
Department: GO - Transformation Office Executive Office
Division: Group Operations
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Senior Business Analyst within the Chief Transformation Office, you will play a key role in helping ANZ deliver strategic, regulatory, risk, productivity and changes required for the most significant reforms to Financial Crime & External Fraud risk in Australia.
Working closely with business and delivery stakeholders, you will analyse current and future state processes, define business requirements, assess impacts, identify opportunities for improvement, and support the delivery of sustainable business outcomes.
The role serves as a critical link between business and delivery teams, translating complex business needs into clear, actionable requirements and ensuring solutions are practical, fit-for-purpose, and aligned to strategic objectives and intended benefits..
As a Senior Business Analyst, you will provide leadership and mentoring to Business Analysts, driving capability, consistency and delivery excellence.
Role Type:
12 Months Fixed Term
Role Location:
833 Collins Street, Docklands Victoria ****
Work Hours:
Full-Time (40 Hours/ Week)
What will your day look like?
As a Senior Business Analyst, you are accountable for:
Business Analysis & Requirements
Elicit, analyse, document and validate business requirements
Translate business needs into clear, concise and actionable requirements
Develop user stories, process maps, use cases and functional specifications
Support prioritisation and management of requirements throughout the delivery lifecycle
Problem Solving & Process Improvement
Analyse current-state processes and identify opportunities for improvement
Assess impacts across people, process,



technology, risk and controls
Facilitate workshops to identify root causes, issues and solution options
Recommend practical solutions that improve customer, employee or business outcomes
Stakeholder Engagement
Build effective relationships with business and delivery stakeholders
Facilitate discussions and workshops to gain alignment on requirements and solutions
Communicate complex concepts in a transparent and simple way for different audiences
Support decision making through data, analysis and evidence-based recommendations
Delivery Support
Work closely with Project Managers, Change Managers, SMEs and Technology teams
Support business readiness, testing, implementation and transition activities
Assist with dependency management, issue resolution and risk identification
Ensure delivered solutions meet agreed business requirements and objectives
Governance & Controls
Maintain traceability of requirements and business decisions
Ensure alignment with ANZ delivery frameworks, governance requirements and risk standards
Contribute to project reporting, status updates and governance artefacts
Support audit, risk and compliance activities where required
Leadership & Capability
Provide guidance and mentorship to Business Analysts and junior team members
Promote business analysis standards, methods and best practices
Contribute to the continuous improvement of business analysis frameworks, templates and delivery approaches
Support quality assurance of requirements, process models and business analysis artefacts
What will you bring?




To grow and be successful in this role, you will ideally bring the following:
'Must have' knowledge, skills and experiences
10+ years experience in business analysis, process improvement or change delivery
Strong requirements elicitation and documentation skills
Process mapping and impact assessment experience
Excellent analytical and problem-solving capability
Strong written and verbal communication skills
Ability to engage effectively with stakeholders at multiple levels
Experience working in project, program or transformation environments
Ability to manage competing priorities and work autonomously
'Good to have' knowledge, skills and experiences
Experience in financial crime, AML/CTF, scams, sanctions, regulatory reform or other high-risk transformation programs.
Banking or financial services experience
Experience delivering regulatory, risk, remediation or compliance programs
Experience working within Agile, Waterfall and hybrid delivery methodologies
Experience with JIRA, Confluence, Visio, Signavio, ARIS, Power BI or similar tools
Knowledge of business architecture, operating model design and target-state development
Qualifications
Degree qualification in Business, Commerce, Information Systems or a related discipline, or equivalent practical experience
Diploma of Business Analysis (Australian Institute of Business Analysis)
Business Analysis certification (IIBA, BABOK or equivalent
Other Potential Qualifications
Certified Business Analysis Professional (CBAP)
Certification of Capability in Business Analysis (CCBA)
Agile Business Analyst Certification (IIBA-AAC)
Process improvement qualifications desirable, such as Lean, Six Sigma Green Belt or equivalent
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
#J-*****-Ljbffr

📌 Senior Business Analyst (Queensland)
🏢 Australia and New Zealand Banking Group
📍 Queensland