Job Description
AOD Counsellor / Case Manager (Identified)
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Bundaberg | 22.8 hours per week | Fixed-Term to 30 June ****
n SCHADS Level 4 | $92,286 - $99,295 per annum (pro rata) + Superannuation + Salary Packaging Benefits
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Support Recovery. Strengthen Culture. Make a Difference.
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At Lives Lived Well, we believe recovery is possible.
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We are seeking a passionate and culturally grounded AOD Counsellor / Case Manager (Identified) to join our newly funded Tokoko Integrated Recovery Pathways Program in the Wide Bay region.
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This important role will support Aboriginal and Torres Strait Islander peoples throughout their recovery journey, helping strengthen engagement, access to services, cultural connection and long-term recovery outcomes. Working across pre-treatment, residential treatment and post-treatment pathways, you will support culturally safe and holistic care for individuals, families and communities.
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About the Role
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As the AOD Counsellor / Case Manager (Identified), you will provide culturally safe support, advocacy, case management and recovery-focused interventions for Aboriginal and Torres Strait Islander clients engaging with the Tokoko Integrated Recovery Pathways Program.
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You will work alongside clients, families, Elders, community organisations and service providers to strengthen connections to culture, community and support networks. You will play a key role in reducing barriers to treatment, supporting transitions through the recovery journey and promoting culturally safe pathways into and beyond residential rehabilitation.
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Key Responsibilities
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Provide culturally safe engagement, support, case management and advocacy.
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Support Aboriginal and Torres Strait Islander clients through pre-admission, treatment and post-treatment pathways.
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Assist clients to develop and achieve their recovery and wellbeing goals.
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Strengthen connections to family,



culture, community and support networks.
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Support access to health, housing, social, wellbeing and community services.
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Build and maintain relationships with Aboriginal and Torres Strait Islander organisations, Elders and community stakeholders.
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Advocate for the needs of Aboriginal and Torres Strait Islander clients and families.
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Contribute to culturally secure service delivery and recovery planning.
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Support continuity of care through effective referrals, stakeholder collaboration and community engagement.
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Maintain accurate documentation, case notes and reporting requirements.
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This role is based in Bundaberg and will involve travel across Bundaberg, Hervey Bay and surrounding communities.
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What We're Looking For
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To succeed in this role, you will bring:
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Qualifications in Community Services, Human Services, Social Work, Counselling, Alcohol and Other Drugs, Mental Health or a related discipline, and/or relevant experience.
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Experience working with Aboriginal and Torres Strait Islander peoples, families and communities.
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Experience in case management, support work, counselling, advocacy or community engagement.
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Understanding of Alcohol and Other Drug treatment, recovery and harm minimisation principles.
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Strong understanding of culturally safe, trauma-informed and person-centred practice.
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Ability to build trust and establish effective relationships with clients, families, Elders and communities.
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Knowledge of local health,



housing and community support systems.
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Strong communication, advocacy and interpersonal skills.
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Ability to work autonomously while contributing positively within a multidisciplinary team.
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Current Australian Driver Licence.
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Experience within the Alcohol and Other Drug sector will be highly regarded.
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Identified Position
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Under Section 25 of the Anti-Discrimination Act **** (Qld), this is an Aboriginal and Torres Strait Islander Identified Position. Applicants must identify as Aboriginal and/or Torres Strait Islander.
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About Lives Lived Well
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Lives Lived Well is a leading not-for-profit provider of alcohol and other drug, mental health and wellbeing services. Every day, our teams work alongside people, families and communities to improve wellbeing and support lasting recovery.
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Our Values
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The most successful people at Lives Lived Well are those who align with our values:
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We are humble, human and full of hope.
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We show up and share.
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We ask "Why not?" and "What's next?"
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We leave a positive wake.
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Why Join Lives Lived Well?
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When you join Lives Lived Well, you're joining an organisation committed to supporting recovery, wellbeing and positive change.
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We offer:
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Five additional days of paid wellbeing leave each year (pro rata).
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Salary packaging benefits to increase your take-home pay.
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Wellspring employee discounts across hundreds of retailers.
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Employee Assistance Program for you and your family.
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Ongoing learning, development and career progression opportunities.
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The opportunity to contribute to culturally safe recovery pathways for Aboriginal and Torres Strait Islander peoples and communities.
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A genuinely inclusive workplace committed to diversity, equity and inclusion.
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📌 Aod Counsellor / Case Manager -Tokoko Outreach (Identified) (Bundaberg Central)
🏢 Lives Lived Well
📍 Bundaberg Central