21 Sep
|
Skinner Pier Hotel
|
Coffs Harbour
21 Sep
Skinner Pier Hotel
Coffs Harbour
Oversee and direct all bar operations including managing the staff on shift. The Bar Supervisor needs to ensure a continuity of exceptional customer service and culture; maintain product and service standards and adhere to standard operating procedures and efficiencies. Take full responsibility for all operations of the hotel when on shift.
Key responsibilities
Train, support and monitor quality and service standards for staff
Monitor cleanliness and hygiene of bar and restaurant area
Ensure compliance with all licensing laws and company policies at all times
Completion of all paperwork in a timely, consistent and accurate manner
Manage deliveries on shift
Manage and oversee all TAB and gaming procedures and compliance
Learn and maintain an excellent working knowledge and practical execution of the check-in and check out procedure for the Pub's accommodation
Manage security and incident reporting where appropriate
Manage entertainment relationships in office
Manage function bookings, bistro reservations to ensure customer experience is foremost
Handle end of day cash reconciliation, till management with accuracy and accountability
Manage lock up procedures
About you
Previous Bar and Restaurant management experience 2-3 years minimum
Excellent communication skills, written and verbal
Knowledge of cash handling procedures and hospitality POS sales systems
Working knowledge of TAB facilities and Pokie machines
Adheres to an exceptional customer service culture at all times as well as being able to work as part of a team
#J-*****-Ljbffr
📌 Bar Supervisor (Coffs Harbour)
🏢 Skinner Pier Hotel
📍 Coffs Harbour