About the Role
This is a fantastic opportunity for a developing administration seeking to build their foundations in the audit and compliance space.In this role, you will be reporting to the Service Manager, providing hands-on support for pre and post assessment activities and undertake relevant administrative tasks as required.
The opportunity combines 'back of office' duties with the deliverance of exceptional customer service to ensure audits are consistently well-planned and executed. Be an integral part of a warm, close-knit team who value the improvement of health and human services.
To be successful in this role, you will bring a combination of technical skills, specifically attention to detail and accuracy, and soft skills particularly around clear and collaborative communications with internal and external stakeholders. The position will suit someone who is genuinely curious, eager to learn, and whose genuinely passionate about engaging with people, and problem-solving. Candidates coming from a background in an RTO, or with hands-on compliance exposure will be highly regarded.
Duties & Responsibilities
Liaising with clients and assessor's to maintain communication in identifying opportunities
Scheduling and management of assessment bookings
You will be assisting with audits and compliance checks; look at documents and information with a 'sense of skepticism' and ask questions




Work with colleagues to ensure assessments are scheduled and delivered within appointed timeframes
Organising travel and bookings for assessment teams
Providing assessment activity and administrative support for the team
Prepare and finalise certifications
Contribute to process improvements and maintaining accurate records and documentation
Ensuring smooth communication is held between clients, assessors and stakeholders
Skills & Experience Required
You have a strong eye for detail and are process driven
Experience working within in RTO or supporting compliance processes/administration will be highly regarded
Excellent administrative skills and the ability to identify mistakes
Be proficient in Microsoft Suite to create professional documents and email correspondence
You will need the ability to deliver exceptional customer service
A focus to resolve problems and to be an analytical thinker
Demonstrate a confident phone manner and have the ability to problem solve
You will have solid interpersonal skills and emotional intelligence
Benefits & Culture
Be apart of a not-for-profit organisation that's been growing for over 35 years in a collaborative and supportive environment.
With attractive salary packaging options and the potential to further grow and develop within the business.
All applicants will be contacted via email or phone regarding the outcome of their application.
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📌 Assessment Coordinator (Queensland)
🏢 Pure Source Recruitment
📍 Queensland