About the Opportunity
Due to growth, Swanson Industries is looking for an additional Service Administrator to join our Lambton team. If you thrive on structure, love clear processes, and take pride in keeping things organised and running smoothly, this role is for you.
You'll be a key part of a busy workshop environment, working alongside the Production Team and workshop personnel to keep jobs moving and administration accurate from start to finish.
Why Swanson Industries?
Access to our employee benefits program
Supportive and professional work setting
Work for an industry leader
8 weeks paid parental leave
A robust focus on work, health and safety through our "Home Safely Every Day" program
An inclusive culture and access to our Women's Lead Network
Your Tasks
Raise jobs, purchase orders, invoices and job data in the ERP
Monitor and follow up parts ordering, keeping the team informed throughout
Maintain service job records, timesheets and quality assurance documentation
Prepare customer WIP sheets and liaise with the Sales Manager
Work closely with Account Managers, Production and Workshop teams




Support payroll queries related to service team timesheets
About You
You are someone who genuinely enjoys bringing order to a busy environment. You follow processes, spot discrepancies before they become issues, and take pride in consistent, accurate work.
You will also bring:
Strong administration and data entry skills
Excel capability and ideally ERP system experience
Explicit and confident communication with internal and external stakeholders
A proactive, detail-oriented approach to everything you do
About Us
Swanson Industries stands as an eminent leader, driving innovation in hydraulic cylinder manufacturing, hydraulic repair, and surface technologies. Our commitment to excellence has earned us a reputation for delivering top-tier services across production facilities in the Hunter Valley and Mackay regions.
Swanson is part of Questas Group and is committed to fostering a diverse, inclusive workplace and ensuring everyone goes Home Safely Every day.
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📌 Service Administrator (New South Wales)
🏢 Swanson Industries
📍 New South Wales