We need your solid leadership, workflow management & performance experience!
Monthly RDO, free on-site parking, ******pm Mon-Fri
Our Company
At Snowy River Caravans, we pride ourselves on delivering an unforgettable experience to our customer through the prestigious products and exceptional quality we offer. Being a part of a global company, we are experiencing a substantial level of rapid growth as we embark on this journey to become a top leader in the industry. From humble beginnings, we have built a robust and passionate team that supports us in the planning for future development.
The Role
The Service Manager at Snowy River Caravans is responsible for overseeing and coordinating day-to-day activities on the service floor to ensure efficient workflow, high-quality output, and adherence to safety standards. This role involves leading a team of technicians, monitoring performance, providing on-the-job training, and supporting continuous improvement initiatives. The Service Manager plays a key role in maintaining production schedules, resolving issues in real-time, and fostering a positive, collaborative work environment aligned with company goals and values.
Key Responsibilities
Lead and supervise a team of technicians to ensure daily targets are met safely, efficiently, and to quality standards.
Allocate tasks and resources effectively, adjusting plans as needed to maintain workflow and minimise downtime.
Monitor team performance and productivity, providing on-the-job coaching, guidance, and support to ensure adherence to standard operating procedures (SOPs).




Review and interpret technical drawings, job sheets, and work instructions, ensuring team members fully understand their tasks and responsibilities.
Inspect completed work for quality and compliance and promptly address any faults or deviations from specifications.
Enforce company safety protocols and promote a safety-first culture, ensuring all team members comply with Health and Safety Policies and maintain a clean, hazard-free work environment.
Support team development through cross-training, mentoring, and participation in skill-building initiatives to enhance team flexibility and capability.
Act as a key communication point between team members and senior leadership, escalating production issues, safety concerns, or resource needs as required.
Drive continuous improvement by identifying opportunities to streamline processes, reduce waste, and improve product quality.
Support the onboarding and training of new staff to ensure consistency and alignment with company standards.
You will need to demonstrate
Previous experience in a production or manufacturing environment, ideally within caravan, automotive, or similar industries




Demonstrated experience in a Service Manager or supervisory role, with the ability to motivate and guide a team effectively
Strong knowledge of production processes, tools, and equipment, including hand and power tools
Ability to interpret technical drawings, work instructions, and production schedules accurately
Sound understanding of workplace health and safety regulations and quality assurance standards
Proven problem-solving skills and the ability to make decisions under pressure in a fast-paced environment
Excellent communication and interpersonal skills to facilitate team collaboration and issue resolution
Physically fit and able to perform manual handling tasks and stand for extended periods
You will be rewarded with
Scheduled RDO program
Employee Assistance Program [Sonda]
Bi-Monthly BBQ, Employee of the Month
Diverse and friendly working environment where you will be treated with dignity, courtesy and respect
Free on-site parking
The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.
At Snowy River Caravans we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.
No agencies please, we have this one covered!
#J-*****-Ljbffr

📌 Service Manager [Somerton] (Melbourne)
🏢 Snowy River Caravans
📍 Melbourne