Customer Relations Team Lead — Accessibility & Policy (Melbourne)

Customer Relations Team Lead — Accessibility & Policy (Melbourne)

22 Sep
|
Department of Transport & Planning Victoria
|
Melbourne

22 Sep

Department of Transport & Planning Victoria

Melbourne

Department of Transport & Planning Victoria in Melbourne seeks a Team Leader – Customer Relationships to lead a team handling complex customer enquiries and administration of the Accessible Parking Permit scheme. You will motivate staff, coordinate workloads and develop capabilities while ensuring policy adherence and effective stakeholder engagement.
You will also analyse customer data to identify trends and address root causes, and provide skilled advice on policies and procedures in line
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📌 Customer Relations Team Lead — Accessibility & Policy (Melbourne)
🏢 Department of Transport & Planning Victoria
📍 Melbourne

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